Admitting Worker - Manchester OBGYN - FT Days

Position Summary:

Incumbent serves as first point of contact for patients in the ambulatory clinics. Performs general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third party coverage. Schedules, confirms and cancels patient appointments.

Required Qualifications:

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate customer service skills appropriate to the job
• Must be able to work weekends/holidays
• Demonstrated experience using office equipment such as a printer, copier, fax, scanner
• Demonstrated experience using multi-line telephone system
• Demonstrated experience using a computer, including data entry and retrieval
• Demonstrated effective written and verbal communication skills
• Ability to work variable shifts including evenings, nights, weekends, and holidays
• Ability to work evenings, weekends and holidays as necessary
• Ability to make simple calculations and perform simple math
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System
• Ability to effectively read, write and speak English

Preferred Qualifications:

• Demonstrated knowledge of medical terminology
• Demonstrated knowledge of insurance programs and/or government programs
• Demonstrated experience working with TDS, Signature, IDX
• Demonstrated experience working in registration, scheduling and/or authorization process
• Demonstrated experience working in a hospital or medical office setting
• Bilingual skill in Spanish or Vietnamese or Chinese