At Frederick Community College we proudly serve the educational needs of our students, help develop the economic vitality of our local communities, and enrich the lives of Frederick County residents. Each year, more than 16, 000 students take a diverse scope of courses at Frederick Community College, located in Frederick, Maryland. Our vast range of courses includes quality instruction in more than 85 degree and certificate programs as well as workforce training and continuing education to meet…
the needs and interests of our community members. FCC proudly embraces and showcases academics, arts, athletics and more to provide pathways to success for all students. Each year we provide direct service to thousands of residents and indirect services to countless more. We credit our ability to deliver these services to the strength and commitment of our people. We invite you to explore all that we have to offer! Relocation Provided?: No Position Summary: Position Summary: The Intake Assistant supports the Adult Education ( GED & Adult Basic Education) and/or ESOL (English language learner) programs in recruiting, welcoming, and serving students while demonstrating sensitivity to and understanding of community college students' diverse academic, socioeconomic, cultural, disability, and racial/ethnic background and using varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace. The Intake Assistant assists the Intake Assessment Specialists with orientation, testing, student data collection and recordkeeping, and other events or processes that recruit and intake students into programs and support students in enrollment and progression through programming. The Intake Assistant schedule includes events that occur in a monthly or bi-monthly cycle, in varied timeframes (mornings, evenings, or Saturdays). Assistants are surveyed (usually monthly) for availability to work specific upcoming dates. Essential Duties and Responsibilities: These duties are intended only as examples of the various types of job duties to be performed. The omission of specific duties does not exclude them from the position where the work is a similar, related, or logical assignment to the position. The following are the functions essential to performing this job: 1. Set up rooms/equipment (ex: iPads) for student intake, orientation, and testing activities. 2. Assist students with directions or guide them to event or class locations. 3. Welcome students and facilitate communication during the orientation process. 4. Conduct student interviews and make notes. 5. Facilitate completion of LACES and other program forms and documentation accurately and efficiently, using electronic devices. 6. Troubleshoot interruptions or obstacles during events; problem-solve or seek support as needed. 7. Demonstrate sensitivity in interaction with students; maintain student confidentiality; comply with all FERPA (Family and Educational Rights and Privacy Act) guidelines. 8. Facilitate student assessment using program tools (ex: oral & writing assessments). 9. Administer and proctor assessments, electronically or using paper forms. 10. Maintain test security and manage a consistent and compliant test environment. 11. Ensure student compliance with testing policies (ex: timing). 12. Follow test procedures and report any issues or irregularities. 13. Perform scoring, reporting (paperwork), and follow-up duties as trained/directed. 14. Facilitate online student surveys (example: goals, class evaluations). 15. Assist with archiving, filing, or other