Department: 445030 - Building Maintenance & Operations

Location: Raleigh, NC

Essential Job Duties:

Advanced Locksmith Level 1 position will provide highly skilled technical expertise, project management, and leadership for campus locksmith operations. This role is responsible for ensuring compliance with university standards, accurately scoping projects, and efficiently allocating resources.

Key Responsibilities and duties include, but are not limited to:

• Serve as a technical expert, guiding, training, and coaching journey and contributing level technicians on application and installation techniques.
• Research critical information, including key bittings array, construction documents, and guidelines.
• Understand and apply master key database enrollment process and procedures.
• Demonstrate the ability to review and verify construction plans and hardware specifications according to established specifications and construction guidelines.
• Proficiently work with hardware specifications.
• Handle project management tasks with a working knowledge of processes and timelines.
• Provide cost estimates and proposals for work, which includes evaluating and researching necessary requirements from vendor sources.
• Monitor and track all work orders to ensure timely completion.
• Assist the supervisor in developing timelines and milestones by identifying critical and less critical activities.
• Allocate appropriate resources and time for the completion of own work and that of the team, avoiding scheduling conflicts.
• Communicate effectively with customers regarding the necessary scope of work.
• Guide Journey-level technicians, ensuring that both Journey and Contributing level technicians have sufficient resources to complete jobs.

Other Work/Responsibilities:

• Advanced locksmith position will rotate on and off on-call status; will be responsible for continuing education and license renewal requirements. Will oversee special assignments as assigned by supervisor.
• Mandatory on-call service rotation will be to provide after-hours emergency service when called.
• This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule. This position may assist with snow and ice removal under the direction of a supervisor.
• Must be able to communicate verbally effectively with supervisors and the general public and understand verbal and written instructions and other communications regarding work assignments and other matters..
• General maintenance and repair work can involve activities like standing for long periods, climbing ladders, working in cramped or uncomfortable positions, and using various tools.
• The need may arise to work around animals/bugs.

Minimum Experience/Education:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Optional Guidelines: Experience in the Trade(s) areas related to the area of assignment may be substituted on a year-for-year basis.

Required Qualifications:

• Must be able to communicate effectively verbally with supervisors and the general public and understand verbal and written instructions and other communications regarding work assignments and other matters.
• Knowledge and skill to make necessary comments and reviews on new construction submittals, complete all tasks that relate to keying a building, paperwork associated with rekeys, key meetings pinning cores, cutting keys, installation of hardware.
• Must be able to lift up to 30 pounds, with or without reasonable accommodations.

Preferred Qualifications:

• Extensive experience as a locksmith, preferably in an institutional setting.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Familiarity with AiM work order systems is a plus but not required.
• Membership in the Associated Institutional Locksmith Association/and or recognized industry organization is preferred.
• Certified Journey Level Certification and/or Fire Door Inspector Certification is advantageous but not mandatory.

Required license or certification:

• Current North Carolina locksmith license.
• Valid North Carolina driver's license is required within 60 days of hire and must be maintained.

Position Number: 00040561

Department: 445030 - Building Maintenance & Operations

Location: Raleigh, NC

Essential Job Duties:

Advanced Locksmith Level 1 position will provide highly skilled technical expertise, project management, and leadership for campus locksmith operations. This role is responsible for ensuring compliance with university standards, accurately scoping projects, and efficiently allocating resources.

Key Responsibilities and duties include, but are not limited to:

• Serve as a technical expert, guiding, training, and coaching journey and contributing level technicians on application and installation techniques.
• Research critical information, including key bittings array, construction documents, and guidelines.
• Understand and apply master key database enrollment process and procedures.
• Demonstrate the ability to review and verify construction plans and hardware specifications according to established specifications and construction guidelines.
• Proficiently work with hardware specifications.
• Handle project management tasks with a working knowledge of processes and timelines.
• Provide cost estimates and proposals for work, which includes evaluating and researching necessary requirements from vendor sources.
• Monitor and track all work orders to ensure timely completion.
• Assist the supervisor in developing timelines and milestones by identifying critical and less critical activities.
• Allocate appropriate resources and time for the completion of own work and that of the team, avoiding scheduling conflicts.
• Communicate effectively with customers regarding the necessary scope of work.
• Guide Journey-level technicians, ensuring that both Journey and Contributing level technicians have sufficient resources to complete jobs.

Other Work/Responsibilities:

• Advanced locksmith position will rotate on and off on-call status; will be responsible for continuing education and license renewal requirements. Will oversee special assignments as assigned by supervisor.
• Mandatory on-call service rotation will be to provide after-hours emergency service when called.
• This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule. This position may assist with snow and ice removal under the direction of a supervisor.
• Must be able to communicate verbally effectively with supervisors and the general public and understand verbal and written instructions and other communications regarding work assignments and other matters..
• General maintenance and repair work can involve activities like standing for long periods, climbing ladders, working in cramped or uncomfortable positions, and using various tools.
• The need may arise to work around animals/bugs.

Minimum Experience/Education:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Optional Guidelines: Experience in the Trade(s) areas related to the area of assignment may be substituted on a year-for-year basis.

Required Qualifications:

• Must be able to communicate effectively verbally with supervisors and the general public and understand verbal and written instructions and other communications regarding work assignments and other matters.
• Knowledge and skill to make necessary comments and reviews on new construction submittals, complete all tasks that relate to keying a building, paperwork associated with rekeys, key meetings pinning cores, cutting keys, installation of hardware.
• Must be able to lift up to 30 pounds, with or without reasonable accommodations.

Preferred Qualifications:

• Extensive experience as a locksmith, preferably in an institutional setting.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Familiarity with AiM work order systems is a plus but not required.
• Membership in the Associated Institutional Locksmith Association/and or recognized industry organization is preferred.
• Certified Journey Level Certification and/or Fire Door Inspector Certification is advantageous but not mandatory.

Required license or certification:

• Current North Carolina locksmith license.
• Valid North Carolina driver's license is required within 60 days of hire and must be maintained.

Position Number: 00040561