Adviser - Student Services

University of Essex - Academic Section

Are you passionate about helping others and providing great customer service?

Are you a quick learner with the confidence to deal with new challenges?

We are looking for an enthusiastic adviser to join our team delivering flagship services to our students in the Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.

This is a fast paced and dynamic environment and if you have:

• Significant recent experience in delivering exceptional customer service
• Excellent communication and interpersonal skills
• Experience of using databases and Microsoft Office
• Effective organisational skill with an eye for detail

then we would love to hear from you

A job share arrangement for this post can be considered.

Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.

Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.