"Advisor, Learning Abroad"

Advisor, Learning Abroad

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Job no: 537486
Work type: Full Time
Location: Sydney, NSW
Categories: Administration, Knowledge Exchange

• Employment Type: Full Time (35 hours per week)
• Duration: 12 Month Fixed Term Contract
• Remuneration: Level 5 from $88k + 17% superannuation & leave loading
• Location: Kensington NSW (3 days campus based each week)

Why your role matters

The Advisor, Learning Abroad plays a key role in delivering high-quality administrative and student support within the Learning Abroad team. This position provides efficient, day-to-day administrative assistance to ensure Learning Abroad services operate smoothly and effectively in support of the Office of Global Affairs.

As a student-facing role, the Advisor supports the coordination and delivery of UNSW Learning Abroad programs, responding to enquiries and assisting students throughout their program experience. The role reports to the Manager, Exchange and does not have direct reports.

Specific accountabilities include:

• Contribute to and maintain administrative and reporting procedures and processes for the Learning Abroad programs, including enrolment, transfer of credit, offers of acceptance, student records and compliance of administrative procedures and systems.
• Provide advice and administrative support to students participating in Learning Abroad programs by responding to enquiries, providing information based on established policies and procedures, and escalate complex or non-standard matters as necessary.
• Assist with projects and business improvement activities by providing administrative support and contributing suggestions to improve routine processes and customer service delivery.

About You:

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience. • Advanced time management, organisational and problem-solving skills, including the ability to meet deadlines.
• Well-developed interpersonal and written and verbal communication skills.
• Demonstrated experience providing effective customer service and support to clients at all levels.
• Demonstrated experience in data capturing, analysis and reporting with excellent skills in Microsoft Office applications such as Excel and Power Bi.
• Ability to make sound judgements and work both independently and as part of a team.
• Demonstrated experience supporting and contributing to projects and initiatives.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing onJobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visithttps://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

How to Apply:

Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Tuesday 3rd February 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Job queries contact: Chloe Gane, Talent Acquisition Consultant E: chloe.gane@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Position Description

Advertised: 21 Jan 2026 AUS Eastern Daylight Time
Applications close: 03 Feb 2026 AUS Eastern Daylight Time