AI & Digital Innovation Engagement Manager

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.

To learn more about the Crick, click here.

About the role

We are looking for an AI & Digital Innovation Engagement Manager to join our Software Engineering and AI department

You will champion, socialise, and embed new technical initiatives, platforms, and AI driven capabilities developed within the team, alongside technologies adopted in collaboration with IT and other technical partners across the Crick.

You will play a key role in understanding where AI and emerging digital technologies are being adopted across the Francis Crick Institute, evaluating how they are currently used, and identifying opportunities to extend and scale successful approaches across laboratories, operations, and the wider STP environment.

The role will also act as a key link between technical teams and the communications team, ensuring that digital and AI initiatives are communicated clearly and appropriately across the Institute.

What you will be doing

You will:

• Develop and deliver structured communication and engagement plans for software, engineering and AI initiatives to drive adoption
• Champion new tools, platforms, and AI capabilities
• Work with training leads across the organisation to develop and deliver new training material
• Establish feedback loops and impact measures by gathering structured feedback from researchers and partners and tracking adoption and engagement metrics
• Stay abreast of developments in AI, research software engineering, and scientific digital infrastructure and share this knowledge across the team

Please see full job description here

About you

You will bring

• Demonstrable experience in delivering effective communications, training, outreach, or engagement within research, academic, or scientific environments*
• Proven ability to translate complex technical concepts (e.g. AI, software tools, data platforms) into clear, engaging communications for diverse audiences*
• Strong understanding of digital technologies and the application of AI
• Familiarity with core concepts in software engineering and the ability to engage confidently with engineers and technical stakeholders*
• Experience of establishing feedback mechanisms and performance metrics to assess adoption, user satisfaction, and impact of digital or AI initiatives*

About Working at the Crick…

Our values

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
• We are collegial. We show respect for one another, work cooperatively and support the wider community.

At the Crick, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. If you need assistance with your application, please contact karen.au@crick.ac.uk.

To read more about our EDI approach, click here.

What will you receive?

We value our team members and are proud to offer an extensive range of benefits to support their well-being and development. You can find out more about what we offer here.