About University at Albany:
The
University at
Albany is a Carnegie-classified Research 1 institution driven
by academic excellence, pioneering research and scientific
discovery, and service to community. UAlbany's world-class
faculty experts and approximately 17,500 students are
creating new knowledge in fields such as artificial intelligence,
semiconductor engineering, atmospheric and environmental sciences,
cybersecurity, public health, public administration and social
welfare while deepening our understanding of our world through
scholarship and creative activity in the social sciences and
humanities. As one of the most diverse public research institutions
in the nation, the University is a national leader in public
engagement, educational equity and social mobility. For over 180
years, UAlbany has molded bright, curious and engaged students and
launched them toward success.
Located in Albany, New York, New York State's capital, the
University is convenient to Boston, New York City, and the
Adirondacks.
Job Description:
Information Technology Services (ITS) is the centralized provider
of campus technology for the University. The department manages
robust project and service portfolios to deliver the
infrastructure, systems, cybersecurity, and support services that
enable teaching, research, and administrative operations across the
UAlbany community. ITS partners with campus stakeholders to advance
strategic priorities through innovation, secure and reliable
technology, and data-informed decision making.
Information Technology Services (ITS), seeks applicants for an AI
Developer/Analyst, for a temporary two-year position. The incumbent
will work directly with University departments to identify
practical opportunities to enhance efficiencies and operational
outcomes with AI, develop AI agents and automations, and move
approved solutions into production with appropriate security, data,
accessibility, support, and governance controls.
The AI Developer/Analyst works directly with staff in campus
offices to understand current business processes, identify
opportunities to enhance efficiencies and operational outcomes,
build and test a working solution(s), and prepare the office and
ITS to support solution(s) after implementation. The role requires
strong software development skills, analysis skills, sound judgment
in applying AI, and the ability to communicate clearly with
technical and non-technical colleagues.
Primary Responsibilities:
- Work with assigned campus offices to understand current state
business processes, pain points, data needs, and support
requirements.
Translate business needs into defined use cases, requirements,
technical designs, and delivery plans.
Build, test, and deploy AI agents, assistants, retrieval
workflows, and automations using supported University platforms and
approved services.
Develop integrations with enterprise systems and APIs as
appropriate, following ITS architecture, security, and change
management standards.
Apply responsible AI practices, including data classification,
human review steps, model output evaluation, accessibility
considerations, and use-case documentation.
Coordinate with Enterprise Architecture, Technology Risk and
Compliance, Information Security, and ITS service managers to
obtain required reviews and approvals.
Pilot solutions with end users, collect feedback, measure
outcomes, and refine solutions before broader use.
Document solutions, operating procedures, prompts, reusable
patterns, support requirements, and known limitations.
Train and coach departments and ITS service teams to support
and sustain approved solutions after the engagement ends.
Share successful patterns across ITS and campus offices to
support reuse and reduce duplicated effort.
Monitor practical developments in AI tools and techniques and
recommend improvements to team standards, templates, and delivery
practices.
Other reasonable duties as assigned
- Perform other reasonable duties as assigned in support of ITS
operations and University needs.
Functional and Supervisory Relationships:
- Reports to: Manager of Application Development
- Supervises the following positions: None
- Collaborates with: other ITS groups, data owners, business
process owners, and campus partners.
Job Requirements:
- Strong software development skills and the ability to develop
secure, maintainable solutions.
- Ability to work with incomplete or changing requirements and
bring structure to ambiguous business problems.
- Strong customer service and facilitation skills, including
engagement with customers to analyze, document, and translate
business requirements into effective technical designs, workflows,
business processes, and specifications. Sound judgment in using
AI-enabled tools and reviewing AI-generated output.
- Working understanding of data privacy, cybersecurity,
accessibility, and responsible use of AI.
- Excellent analytical, critical thinking, and problem-solving
skills with the ability to quickly grasp complex business
processes.
- Superior written and verbal communication skills, including the
ability to present complex information to diverse audiences.
- Ability to cultivate and maintain collaborative relationships
with stakeholders at all levels, from campus leadership to
front-line staff.
- Proficiency in project management concepts and the ability to
manage multiple priorities in a dynamic environment.
- Knowledge of information technology trends, emerging
technologies, and their application in higher education
settings.
- Ability to work effectively with limited supervision and within
a team environment.
- Ability to produce meaningful metrics, dashboards, and
executive-level reporting on team performance and project
outcomes.
- Ability to organize work, prioritize tasks, and manage multiple
and changing priorities, ensuring timely delivery, high quality,
and attention to detail.
- Available to provide scheduled support and consultation outside
normal business hours, including occasional evenings, holidays, or
weekends, within reasonable professional obligation and
expectation.
- Must report to campus in-person on Mondays, Wednesdays,
Fridays, and as needed. This position is eligible to telecommute on
Tuesdays and Thursdays, with supervisory approval, following a
probationary period to be determined by the supervisor.
- Proficiency with version control using Git (or a comparable
system).
- Applicants must demonstrate an ability to develop inclusive and
equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity,
equity, access, inclusion, and belonging relative to their
role.
Requirements:
Minimum Qualifications:
- Bachelor's degree from a college or university accredited by
the U.S. Department of Education or internationally recognized
accrediting organization.
- Full time professional experience in software development,
solutions engineering, automation, or a closely related technical
field.
- Demonstrated experience developing software or automation using
Python and at least one additional language such as JavaScript,
TypeScript, or a comparable technology.
- Hands-on experience building or integrating at least one
solution that uses large language models, such as prompt design,
retrieval-augmented generation, agents or assistants, evaluation
methods, or commercial LLM APIs.
- Experience using an AI agent coding environment such as Claude
Code, Cursor, GitHub Copilot (agent mode), Windsurf, or Aider.
- Experience working directly with stakeholders to gather
requirements or improve business processes.
- Experience creating technical documentation and user-facing
guidance.
Preferred Qualifications:
- Bachelor's Degree in Computer Science, Information Systems,
Data Science, or a related field.
- Master's degree from a college or university accredited by the
U.S. Department of Education or internationally recognized
accrediting organization.
- Experience with enterprise AI or agent-building platforms,
cloud AI development platforms, or low-code/no-code automation
platforms such as Power Automate.
- Experience designing evaluation methods and guardrails for AI
model output, including checks for accuracy, safety, and
performance over time.
- Experience working in higher education, the public sector, or
another large and complex organization.
Working Environment:
- Typical office environment
- Must be prepared to work at multiple sites
Additional Information:
Professional Rank and Salary Range: Senior
Programmer/Analyst, SL4, $90,000.
Special Notes: This is a temporary two year position.
Visa sponsorship is not available for this position. If you
currently need sponsorship or will need it in the future to
maintain employment authorization, you do not meet eligibility
requirements.
Additionally, please note that UAlbany is not an
E-Verify employer.
The Jeanne Clery Disclosure of Campus Security Policy and Campus
Crime Statistics Act, or Clery Act, mandates that all Title IV
institutions, without exception, prepare, publish, and distribute
an Annual Security Report. This report consists of two basic parts:
disclosure of the University's crime statistics for the past three
years; and disclosures regarding the University's current campus
security policies. The University at Albany's Annual Security
Report is available in portable document format [PDF] by clicking
this link
http://police.albany.edu/ASR.shtml
Pursuant to New York Labor Law 194-a, the University will not seek,
request, or rely upon an applicant's wage or salary history in
determining whether to interview, hire, or establish compensation
for an applicant. Applicants are not required to provide wage or
salary history information as a condition of employment
consideration. Salary history may only be verified in the limited
circumstances permitted by law.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via
http://albany.interviewexchange.com/candapply.jsp?JOBID=203852
Application Instructions:
Applicants MUST submit the following documents:
- Resume/CV
- Cover letter stating all the required minimum qualifications
and any of the applicable preferred qualifications
- Contact information for three professional references
Note: After submitting your resume/CV, the subsequent pages
give you instructions for uploading additional documents (i.e.
cover letter etc.).
See the FAQ for using our online system. Please
contact us if you need assistance
applying through this website.
Returning Applicants -
Login to your
UAlbany Careers Account to check your completed application.
Preference will be given to applications received by August
31.
