"AI Solutions Specialist"

Position Summary:

Join the University of Dayton's innovative UDit team as an AI Solutions Specialist and shape the future of educational technology! Located in vibrant Dayton, Ohio, you'll be at the forefront of implementing cutting-edge artificial intelligence solutions that enhance learning experiences for our 11,000+ students and support our renowned academic mission.

Why Choose the University of Dayton?
As a Top 10 Catholic research university, we offer an exceptional work environment where innovation meets purpose. Our comprehensive benefits package includes excellent health coverage, retirement contributions, and tuition assistance for employees and dependents. Enjoy vacation days annually, plus university holidays and professional development opportunities.

The primary responsibilities of the AI Solutions Specialist include the development, administration, and support of AI applications—most notably FlyerGPT, our secure enterprise generative AI platform. This role will focus on integrating AI solutions into the University of Dayton’s systems by managing technical workflows, facilitating collaborative solutions development, and analyzing business requirements. The candidate will work closely with faculty, staff, students, and other IT professionals to design, implement, and maintain innovative AI-driven solutions that enhance academic and administrative processes.

This position requires strong technical capabilities, a good understanding of low-code programming and API/web technology integration, excellent problem-solving skills, and outstanding customer service abilities. The role may also include mentoring colleagues and assisting in training initiatives, though the primary focus remains on AI solutions development and systems management.

Minimum Qualifications:

• 5 years of experience in application support, administration, or equivalent hands-on experience with technical systems.
• Proven experience with complex application design and implementation.
• 5 years in a customer support role demonstrating exceptional interpersonal and customer service skills.
• Exposure with API integrations and modern web technologies.
• Understanding of low-code programming principles and practices.
• Exceptional communication skills and a strong team orientation.

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• At least 7 years of IT experience managing technical applications, with an emphasis on innovative technologies.
• Experience in higher education IT environments.
• Familiarity with IT service delivery frameworks such as ITIL.
• Prior experience managing generative AI applications or enterprise AI platforms.
• Commitment to inclusive excellence that aligns to the University's Catholic and Marianist mission.
• Experience in IT training or mentorship is a plus.

Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, race, color, national origin, religion, sex, sexual orientation or gender identity.