Application Open:
Full-Time
Job Purposed:
The Academy is MBZUAI’s executive education arm, delivering leadership programmes, executive training, and self-paced Al literacy courses to government and private-sector partners across the region. Our learning experience platform (LXP), our automation layer, and the data behind both are central to how those programmes are delivered. The Al Tech Specialist keeps that environment running and helps build what comes next. Day to day, you will work on LXP requests from our partner organizations – access, enrolment, content, reporting, and troubleshooting. Alongside that, you build the automations and Al agents that reduce repetitive work for the team and support the rollout and deployment of The Academy’s data and reporting infrastructure. The role is a deliberate mix of operational and technical work. You do not need to be a software developer, but you do need to understand how these systems connect, communicate confidently with partners, vendors, and internal teams, and be trusted to cover the function when the Lead is out of office.
Key Responsibilities:
Learning Platform Operations
Full-Time
Job Purposed:
The Academy is MBZUAI’s executive education arm, delivering leadership programmes, executive training, and self-paced Al literacy courses to government and private-sector partners across the region. Our learning experience platform (LXP), our automation layer, and the data behind both are central to how those programmes are delivered. The Al Tech Specialist keeps that environment running and helps build what comes next. Day to day, you will work on LXP requests from our partner organizations – access, enrolment, content, reporting, and troubleshooting. Alongside that, you build the automations and Al agents that reduce repetitive work for the team and support the rollout and deployment of The Academy’s data and reporting infrastructure. The role is a deliberate mix of operational and technical work. You do not need to be a software developer, but you do need to understand how these systems connect, communicate confidently with partners, vendors, and internal teams, and be trusted to cover the function when the Lead is out of office.
Key Responsibilities:
Learning Platform Operations
- Own the LXP support queue: resolve requests on access, enrolment, content availability, and platform issues within agreed response times.