Allied Health Intermediate Sup

Operational oversight

1. Provide day-to-day administrative supervision of Phlebotomy personnel performing specimen collection duties in the inpatient and outpatient settings.
2. Schedule employees to provide adequate and equitable staffing in all areas.
3. Supervise and coordinate daily operational lab activities.
4. Provide staff with ongoing information and assistance to perform their duties
5. Monitor and make changes to workflow to achieve maximum productivity and quality
6. Serve as resource person for technical and procedural problems from staff and outside institutions.
7. Implement new and revised policies and procedures in the laboratory framework.
8. Establish an atmosphere that satisfies employees? physical needs and safety

QC/QA/Compliance

1. Assists with compliance with regulatory agency (i.e., CLIA, CAP) rules and regulations.
2. Adhering to the laboratory's Quality Control policies and documenting all Quality Control activities.
3. Maintain proficiency in all tests that you analyze and report.

Orientation/Training/Competency

1. Provides or coordinates orientation to lab and department policies to all testing personnel.
2. Review and approve training checklists. Oversee and evaluate training of all personnel performing laboratory testing. Verifies staff are trained and competent prior to performing testing on patient specimens independently.
3. Oversee performance competency documents of testing personnel.
4. Customer service: provides total customer focus to meet the needs of every customer, internal and external, medical staff, laboratory staff, patients and families.
5. Specimen collection: performs phlebotomy or order entry procedures when needed to assist
6. Specimen handling
7. Computer data entry enters laboratory test orders into LIS
8. Safety: complies with safety instructions and observes safe work practices

Personnel

1. Develop performance objectives for each employee and conduct formal reviews at least annually. Evaluate employee skills and assess educational and training needs periodically.
2. Provide timely and constructive feedback. Participate in the resolution of employee grievances. Counsel and discipline as necessary.
3. Enforce attendance policy and approve payroll for direct reports.
4. Review and approve vacation or other time off requests.
5. Provide an environment which motivates and enriches staff. Assist staff in personal and professional development. Work with staff to improve workflow and create efficiencies.
6. Create opportunities for self and others to obtain additional skills and knowledge through a variety of methods.
7. Fulfill and assist employees with departmental continuing education requirements.

Management

1. Work in cooperation with the management team to optimize workflow within the laboratory, to continually improve operations, and to plan future changes for the laboratory. Actively participate in setting goals and objectives for the lab.
2. Take an active part in creating laboratory policy, organizational. decisions, selecting candidates, introducing new procedures, and selecting new equipment.
3. Work with Lab Manager to evaluate and recommend changes to the lab including equipment, supplies, and staffing
4. Keep Lab Manager informed of problems or changes in procedures that impact the section or shift.

Perform Testing

Maintain expertise/competency in one or more areas under supervision to be able to adequately assess performance of staff and to provide assistance in event of short staffing situations.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Maintain expertise in all areas un supervision to be able to adequately assess performance of staff and to provide assistance in event of short staff situations.
• Schedules work assignments, maintains adequate and equitable staffing levels to assure delivery of phlebotomy services.
• Receives and coordinates daily scheduling changes and vacation requests
• Provides staff with unit orientation, analytical procedure training, phlebotomy collection services training, and assists in phlebotomy skills training.
• Assures competency of staff through observations.
• Provides annual performance review for staff. Monitors staff Cornerstone plans.
• Assists with hiring of new staff.
• Heavily involved in performance management of staff.

SUPERVISION RECEIVED

Supervision is received from the Administrative Manager, or other designee.

SUPERVISION EXERCISED

Administrative supervision is exercised over specimen processors, phlebotomists, LPN, laboratory technicians, medical technologists, medical technologist specialists, and other assigned staff.
Functional supervision is exercised over specimen processors, phlebotomists, LPN, laboratory technicians, medical Technologists, medical technologist specialists, senior technologists, and other assigned staff.

Required Qualifications:
* A minimum of 5 years of experience in a clinical laboratory relative to the title.
* Administrative or clinical experience within a phlebotomy operation.
* Requires frequent standing, walking, sitting, and hand pipetting for long periods of time and the ability to lift 20 lbs.

Desired Qualifications:
1. Bachelor of Science degree in Medical Laboratory Science or biological science which is related to the duties of the position is strongly desired.
2. Demonstrated management experience of professional and support staff in a CLIA Clinical Lab setting.
3. Excellent interpersonal and organizational skills.
4. Effective communication skills
5. Excellent written and oral communication skills.
6. Demonstrated ability to teach and/or train students, junior laboratory personnel in laboratory techniques and/or protocols.
7. Ability to work independently or as a member of our team.
8. Excellent attendance, ability to multi-task, prioritize appropriately, and exercise good judgment.

This full time, 40 hour position is on the evening shift and is Exempt, it will typically receive an average of 24 hrs/wk (60%) to accomplish extra duties. This will vary at the managers discretion based on the amount of supervisory work pending, and patient work or other projects that must be completed. Will also participate in rotating weekends, holidays and on call work schedule.

WORKING CONDITIONS

1. Works with infectious disease and/or hazardous materials.
2. May have exposure to noise from laboratory equipment and pneumatic tube system.