Work Where You Learn: Build Experience, Grow Skills, and
Contribute to Your University Community. This position is
available only to enrolled American University students.
Most student positions at American University are eligible to
use Federal Work Study (FWS) awards, with a few exceptions. FWS
funds cannot be applied to janitorial, construction, partisan or
sectarian positions. For information or questions regarding FWS
funds, please contact American University's Office of Financial
Aid.
Important guidance for current American University employees:
American University current employees, including those employed in
student positions, must apply through their employee Workday
account. If you are a current employee at American University,
please log into your employee Workday account and select the
Find Jobs report which will take you to our internal career
listings. Applying outside of your employee Workday account may
cause delays in a hire process.
Department:
Academic Computing Services
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
The ACC Student Technician supports the daily operations of the
Anderson Computing Complex (ACC) and the University Library. This
role helps ensure that computers, printers, and other technology
resources in the ACC and satellite labs are functioning properly
while maintaining a clean, organized, and welcoming environment for
patrons. The Student Technician also assists faculty with the
instructional use of classroom and laboratory technology.
Essential Functions:
- Assist full-time technicians with updating, maintaining, and
troubleshooting computers and printers in the ACC and satellite
labs.
Monitor and inspect the condition and functionality of computer
lab equipment.
Provide technical support and assistance to students, faculty,
and staff.
Help patrons locate software, training resources, classrooms,
and other technology-related services.
Provide technical support in the Mac Lab.
Maintain a professional, clean, and quiet environment conducive
to learning and productivity.
Position Type/Expected Hours of Work:
- Part-time.
- 20 hours per week.
Salary Range:
Required Education and Experience:
- High school diploma or equivalent.
- Excellent customer service and interpersonal skills.
- Strong organizational, communication, and problem-solving
abilities.
- High level of attention to detail with the ability to
prioritize tasks and manage multiple responsibilities.
- Ability to work independently with minimal supervision.
- Basic knowledge of computer and printer troubleshooting.
Preferred Education and Experience:
- Experience using both Mac and Windows computers.
- Familiarity with Adobe Creative Cloud applications and/or Final
Cut Pro.
Additional Eligibility Qualifications:
- Applicants are strongly encouraged to submit a cover letter and
resume as part of their online application.
- Develop the ability to communicate clearly and effectively with
individuals both within and outside the organization. Students will
strengthen their customer service, public speaking, and
professional writing skills through daily interactions and
technical support activities.
- Gain hands-on experience using and supporting technology
resources while learning to apply digital tools ethically,
efficiently, and effectively. Students will develop adaptability
and confidence working with emerging technologies.
- Demonstrate accountability, punctuality, teamwork, and
effective time management. Students will strengthen their
professional presence, practice ethical decision-making, and learn
to take responsibility for their work while contributing positively
to the university community.
Other Details
- This position is available only to enrolled American
University students.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
- Visit https://www.american.edu/hr/
for additional information about American University employment and
benefits.
Current American University Employees
American University current employees (including those employed in
student positions) must apply through their employee Workday
account. If you are a current employee at American University,
please log into Workday and select the Find Jobs report which will
take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.