"Application Support Consultant"

Job Description:

Te Ratonga Tautoko Hangarau | Digital Services

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Continuing Full-time role at 37.5 hours per week

Mahi Ngātahi | Who You Will Work With

Our Business Services team sits within the wider Digital Services team. We are relaxed, collaborative, and enjoy working closely with one another to share expertise. Our mission is to provide support for UC staff which includes new technologies for these functions for the University.

Āu Mahi | What You Will Do

• Provide expert support for Microsoft 365 and related platforms.
• Maintain and enhance application performance, upgrades, patching, and continuity planning
• Serve as a liaison between technical teams, vendors, and business units
• Assist in designing and implementing solutions to improve collaboration and automate processes
• Manage service tickets and assist with issue resolution
• Maintain documentation, security, and compliance standards
• Participate in system training, testing, and knowledge sharing activities

You will primarily work with our Business Services team as they work to implement IT initiatives to improve efficiencies.

Mōu | Who You Are

You have significant experience in IT, ideally with experience of SaaS and web-based applications. Experience with M365 is desired however if you are enthusiastic about learning new systems and want to grow your experience, we are happy to teach you.

As you will be key in supporting UC staff, it's key that you have a service centric work ethic, can build genuine relationships, and enjoy problem solving.

Ngā Painga o UC | Why UC

Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.

The University is committed to providing an excellent working environment through:

• Enjoy five weeks annual leave and five days university holidays
• Enjoy a great work-life balance, working 37.5 hours per week
• Receive up to 6.75% superannuation for eligible staff
• Professional development and study opportunities
• Living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• A unique working environment in a beautiful campus with access to UC facilities such as the recreation centre and Staff club at discounted rates plus onsite cafés and eateries, and more.

For more information on our Benefits, please visit https://www.canterbury.ac.nz/joinus/benefits/

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 17 August 2025 (midnight, NZ time)

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.