Associate Vice Chancellor for Information Technology

excellence, operational effectiveness, and student success through secure, innovative, and reliable technology solutions.

DUTIES AND RESPONSIBILITIES

Technology

• Provides leadership, planning, budgeting, supervision, and strategic direction for the College's Information Technology Department; develops and implements the College's long-range technology strategic plan; communicates current and projected technology needs, priorities, and resource requirements during the institutional budgeting process; and recommends technology-related acquisitions, replacements, and upgrades aligned with the College's mission, strategic priorities, academic programs, operational effectiveness, and student success initiatives.
• Oversees the planning, implementation, maintenance, security, reliability, and continuous improvement of the College's technology infrastructure, enterprise applications, communications systems, instructional technologies, cloud-based services, systems integrations, and identity and access management.
• Provides executive leadership for digital transformation initiatives that improve institutional effectiveness, operational efficiency, system reliability, and the user experience for students, faculty, and staff.
• Provides strategic oversight of the College's enterprise print services, including multifunction devices, print-management systems, secure-printing solutions, technology standards, service agreements, and lifecycle replacement planning, to ensure reliable, secure, cost-effective, and customer-focused printing services across the institution.
• Leads the College's cybersecurity, data governance, disaster recovery, business continuity, and incident response efforts to ensure the confidentiality, integrity, availability, security, and appropriate use of institutional information and technology resources.
• Serves as the College's liaison with technology vendors, consultants, the Arkansas Department of Information Systems, the Arkansas State University System, and other technology partners; evaluates and recommends contracts for hardware, software, cloud services, communications systems, and other technology-related procurements; and monitors vendor performance and service agreements to protect the College's interests.
• Establishes institutional standards for technology hardware, software, communications protocols, lifecycle management, accessibility, and information security; identifies staff training and professional development needs; and recommends and assists in developing and revising technology-related policies and procedures.
• Evaluates emerging technologies, including artificial intelligence, automation, advanced analytics, and other innovative solutions, and provides leadership for their strategic, ethical, secure, and effective implementation across the institution.
• Develops, monitors, and reports technology performance metrics, service levels, project priorities, and operational outcomes to executive leadership; recommends improvements that strengthen customer service, institutional resilience, accountability, and organizational effectiveness.
• Collaborates with academic and administrative departments, faculty, staff, ASU System colleagues, and external partners to identify technology needs, coordinate enterprise initiatives, minimize service interruptions, and successfully implement technology projects that support institutional goals.
• Ensures compliance with ASU Board of Trustees policies, Arkansas Division of Higher Education requirements, state technology standards, and applicable federal, state, and local laws and regulations related to information technology, cybersecurity, privacy, accessibility, records management, and data security.
• Promotes a culture of innovation, collaboration, exceptional customer service, accountability, and continuous improvement within the Information Technology Department and across the institution.

General

• Supervise assigned personnel and manage departmental budgets in accordance with College and Arkansas State University System policies and sound management practices.
• Recruit, develop, mentor, and evaluate Information Technology personnel while fostering a collaborative, service-oriented, and high-performing work environment.
• Maintain current knowledge of developments in higher education technology, cybersecurity, artificial intelligence, enterprise systems, instructional technology, cloud computing, and digital transformation through ongoing professional development and participation in appropriate professional organizations.
• Serve on College committees, represent the College on systemwide and statewide technology committees as assigned, serve as a member of the Chancellor's Senior Leadership Team, and perform other duties as assigned by the Chancellor.

MINIMUM QUALIFICATIONS

• Master's degree from a regionally accredited institution in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Information Systems, or a closely related field; or an equivalent combination of education and progressively responsible professional experience.
• Demonstrated experience administering and supporting enterprise technology environments, including Microsoft technologies (Windows Server, PowerShell, SQL Server, Microsoft 365), enterprise resource planning (ERP), learning management systems (LMS), and student information systems (SIS). Experience with Ellucian Banner and Canvas is strongly preferred.
• Demonstrated knowledge of enterprise networking, virtualization, cloud computing, cybersecurity, storage systems, disaster recovery, backup technologies, identity and access management, and relational database management systems.
• Demonstrated experience leading technology initiatives, including strategic planning, technology budgeting, capital technology projects, vendor management, technology governance, cybersecurity, policy development, and digital transformation initiatives.
• Demonstrated ability to evaluate and implement emerging technologies, including artificial intelligence, automation, and cloud-based solutions, in ways that advance institutional goals while ensuring appropriate governance, security, and regulatory compliance.
• Excellent leadership, organizational, project management, interpersonal, written, and verbal communication skills, with the ability and willingness to work a flexible schedule, including occasional evenings and weekends, to meet institutional needs.

SALARY AND BENEFITS

This position provides a competitive salary commensurate with experience and a benefits package that includes paid vacation and sick leave; health, life, dental & disability insurance; a flex benefit plan; a retirement plan; and educational discounts for employees and family.

REQUIRED APPLICATION MATERIALS:

Interested applicants should submit (1) a non-AI generated letter of application, detailing interest and fit for the position; (2) a current curriculum vitae or resume; (3) a college transcript showing highest degree earned; (4) three professional references with full contact information, including email (references will not be contacted without consent of the applicant); and (5) a completed ASU Mid-South Employment Application via job portal: https://asumidsouth.edu/about/careers/apply-online/.

Review of applications will begin immediately and continue until position is filled. Please note: per ASU Board Policy, all employees are required to submit to a pre-employment background check and submit a valid driver's license for verification.

ASU Mid-South and the Arkansas State University System are Equal Opportunity Employers.

APPLY NOW