The Art Museum Operations Assistant supports daily operations,
museum programming, external reservation-related coordination, and
supports exhibition preparation at the Art Museum. Reporting to the
Visitor Services and Operations Manager (VSOM), this position
schedules museum front line staff, assists with onsite operations
and programming, and ensures policy compliance. This outward-facing
role involves close engagement with visitors, event organizers, and
museum staff, requiring strong customer service skills,
professionalism, organization, and communication in a collaborative
and creative environment.
Washington and Lee University actively promotes a dynamic and
welcoming environment that allows students and employees of
multiple backgrounds and perspectives to learn, work, and thrive
together. Successful candidates will contribute to that environment
and exhibit potential for excellence in their areas of
expertise.
Essential Functions
- Assists in the coordination of frontline work schedules,
ensuring proper coverage for shifts through effective communication
with team members.
Assists with onsite operations, including the opening and
closing of Art Museum sites and coverage on Saturdays.
Provides on-site support during public hours at Art Museum
locations when full-time staff are not available, serving as the
primary point of contact for visitor and operational needs.
Ensures museum policies and procedures are upheld during
external reservations and serves as an on-the-ground contact for
the organizing group should any questions or issues arise during
the event.
May assist the Collections team with exhibition preparation
needs.
Supports museum projects and assists with campus-wide
initiatives and annual events that promote the museum.
Responsible for tracking attendance of external reservations
held at the Reeves Museum of Ceramics and Waston Galleries.
Assists with the physical setup and breakdown of external
reservations at the Reeves Museum of Ceramics and Watson
Galleries.
Assists with the collection and analysis of visitor
feedback.
Other duties as assigned.
Work Schedule: Wednesday - Friday, 1:30 p.m. - 5:00 p.m.;
Saturdays, 10:00 a.m. - 5:00 p.m
.
Pay Rate: The hourly pay for this position is $19.50.
Minimum Qualifications
- A high school diploma or equivalent is required (Associate's
Degree preferred)
- Experience working in hospitality, public schools, museums,
galleries, or academic institutions is preferred.
- Experience with exhibition preparation preferred.
- Must be able to work on weekends and some evenings.
- Must be detail-oriented, have the ability to multi-task, and
possess strong organizational skills.
- Must be a self-starter and have the ability to work
independently and in a professional, discrete, and courteous manner
with staff and clients.
- Should be able to manage multiple projects, priorities, and
deadlines. Must be able to work in a fast-paced environment and
remain calm and effective during high-stress situations.
- Must be able to respond to security or emergency situations
calmly and with good judgment.
Application Instructions:
Review of applications will begin immediately and continue until
position is filled. Required materials include:
• Cover letter
• Resume
• Names and contact information for three professional
references
Application instructions for internal and external candidates can
be found at:
http://www.wlu.edu/employment-opportunities
Position Type:
Non-Exempt, Part Time, Non-Benefit Eligible
Washington and Lee
is an Equal Opportunity Employer seeking candidates committed to
high standards of scholarship, performance, professionalism, and to
a welcoming campus community. Job description requirements are
representative, but not all‐inclusive of the knowledge, skill, and
abilities needed to successfully perform this job. Reasonable
accommodations may be made to enable qualified individuals with
disabilities to perform essential functions.
To apply, visit: https://wlu.wd5.myworkdayjobs.com/en-US/WLUCareers/job/Lexington-VA/Art-Museum-Operations-Assistant_R1480
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