Assessments Officer

London College of Contemporary Arts – Registry (Assessments)

Support assessment excellence at LCCA. Deliver accurate assessment and progression administration, support boards, ensure compliance and enhance the student experience in a creative HE environment.

Reporting to: Assessments Team Leader

Location: Tower Hill Campus & Aldgate Campus, London

About the Role

London College of Contemporary Arts (LCCA) is seeking a detail-focused and proactive Assessments Officer to join our Registry (Assessments) team.

The Assessment Team is responsible for managing assessment and student progression processes across the College, ensuring accuracy, efficiency and regulatory compliance. In this role, you will deliver high-quality and complex assessment administration, support internal assessment boards, and provide expert advice to colleagues and stakeholders.

This is an excellent opportunity for an experienced higher education professional who is committed to student-centred service delivery and continuous improvement.

Key Responsibilities

• Deliver high-quality administration of assessments and progression, ensuring processes are accurate, efficient and timely
• Record and manage mitigating circumstances in line with College and Partner regulations
• Provide secretarial support to Internal Boards, including:
  • Scheduling meetings
  • Preparing and distributing papers
  • Recording minutes and monitoring actions
• Support assessment boards by preparing documentation, liaising with board members and ensuring accurate processing of student outcomes
• Contribute to Internal Board meetings and provide expert operational advice where required
• Identify and resolve complex issues arising from assessment and curriculum operations, acting as a decision-maker when appropriate
• Interpret, apply and provide guidance on academic regulations, policies and procedures
• Support the implementation of regulatory and policy changes to enhance operational efficiency and the student experience
• Ensure assessment activities comply with College regulations, Validating Partner requirements and external compliance frameworks
• Provide specialist advice and guidance to academic and professional services colleagues
• Identify and implement process improvements to enhance service quality and efficiency
• Work collaboratively with colleagues across departments and at varying levels of seniority
• Self-manage a complex and changing workload, prioritising tasks based on institutional risk and student impact
• Contribute to a culture of continuous improvement within the Assessment team
• Undertake other reasonable duties appropriate to the role

About You

You will be a highly organised professional with strong attention to detail and experience working within a higher education environment.

Essential requirements:

• Relevant qualifications or equivalent professional experience appropriate to higher education
• Recent experience in a higher education professional services role
• Excellent attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to work under pressure and meet strict deadlines
• Confident use of IT systems, including Microsoft Office and student records systems
• Strong numeracy and data-handling skills
• Clear and effective written and verbal communication skills
• Ability to interpret and apply regulations and policies accurately
• Proven ability to work collaboratively as part of a team
• Strong problem-solving skills and use of initiative
• Flexibility and adaptability in a changing environment
• Commitment to delivering a high-quality service to students and staff

Why Join LCCA?

LCCA offers a creative, inclusive and student-focused environment where professional services play a key role in supporting academic excellence and student success.

How to Apply

Please submit a CV and a supporting statement outlining how you meet the essential criteria (via the 'Apply' button above). Applications should be made via our online careers portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community.

LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team collegedivisionrecruitment@gus.global

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.