SUMMARY
JOB DESCRIPTION
This is a managerial position responsible for advancing the mission
of the Office of Student Conduct. Responsible for overseeing
assigned functions including student conduct, alcohol and other
drug programs, and compliance and discipline matters related to
student clubs and organizations such as Greek Life, sports clubs,
and other university-recognized groups. Responsible for
coordinating and managing a range of programs and services designed
to help students achieve both their personal and academic goals.
Responsible for serving as a non-clinical case manager and
providing guidance and support to students navigating complex
situations while ensuring the university’s standards of conduct are
upheld. Works under general supervision, with moderate latitude for
the use of initiative and independent judgment. Reports to the
Associate Vice President/Dean of Students.
QUALIFICATIONS
Master’s degree in a related field is required.
Five years of related experience, including student conduct and
case management work, is required. Experience in a student affairs
setting at an institution of higher education is required.
Supervisory experience is required.
ESSENTIAL JOB FUNCTIONS
- Provides leadership and oversight for the student conduct
process and alcohol and other drug education programs within the
Office of the Dean of Students.
Manages and delegates case management responsibilities in close
collaboration with campus partners while maintaining an active case
load.
Develops, implements, and assesses alcohol and other drug
initiatives.
Trains and monitors work of hearing officers, including those
in Residence Life, to ensure compliance with policies and
procedures.
Oversees all aspects of the Student Conduct Hearing Board and
its adjudication of cases.
Reviews and evaluates incident reports and referrals to
determine appropriate actions in accordance with university
standards.
Maintains and enhances case management and reporting systems,
ensuring accurate documentation and compliance.
Delivers campus-wide training on responding to students of
concern and students in crisis.
Hires, supervises, trains, and evaluates assigned staff.
Serves on Behavioral Intervention Team and serves as designated
back-up and chair in the absence of the Dean of Students.
Manages the student absence notification process and related
communication systems.
Collaborates with campus partners to coordinate referrals and
follow-up for student support cases.
Engages in systematic research and assessment to identify
trends in non-clinical case management.
Remains current on legal, regulatory, and trending issues in
higher education and their relevance to campus student case
management.
Recommends revisions to appropriate university policies as
necessary to remain consistent with federal and state law,
university policy, and national benchmarking standards.
Conducts assessments to target improvements to program
effectiveness.
NON-ESSENTIAL JOB FUNCTIONS
- Assists with special projects and assignments as needed.
- Chairs and serves on various campus committees related to
student engagement and success.
- Develops, maintains, and enforces departmental procedures and
policies.
- Performs other related duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills, and
abilities or be able to explain and demonstrate that the individual
can perform the essential functions of the job, with or without
reasonable accommodation.
- Knowledge of, or ability to learn, university policies and
procedures.
- Knowledge of federal, state, and local laws, statutes,
regulations, codes, and standards related to the area of
responsibility.
- Organizational skills in managing projects simultaneously while
maintaining a satisfactory work product.
- Skill in using computer applications including spreadsheet,
database, and word processing software.
- Ability to plan, implement, and evaluate programs.
- Ability to exercise professionalism and sound judgment in
making decisions.
- Ability to set priorities and complete projects on time.
- Ability to manage a budget and work within the constraints of
that budget.
- Ability to communicate effectively in both oral and written
form.
- Ability to establish and maintain a good rapport with
university faculty and staff, students, and the general
public.
- Ability to provide support for student development with a
demonstrable concern for students.
- Ability to engage students and to create and enhance their
connection to the institution and each other.
- Ability to train and supervise others.
- Ability to work with and maintain confidential
information.
- Ability to work evenings, nights, and weekends as
necessary.
SPECIAL CONDITIONS OF EMPLOYMENT
Safety Statement
Stephen F. Austin State University recognizes the potential for
accidents in performing job-related tasks. SFA promotes a safe
working environment. Employees will be responsible for completing
assigned tasks safely and efficiently. Employee evaluations will
include safe job performance.
This is a security-sensitive position subject to criminal record
check.
This is an IT-sensitive position subject to Computer and Network
Security policy.
