"Assistant Director, Annual Giving"

Position Details

Position Information

Posting date: 08/14/2025

Closing date: Open Until Filled

Position Number: 1129418

Position Title: Assistant Director, Annual Giving

Hiring Range Minimum: $78,000

Hiring Range Maximum: $97,600

Union Type: Not a Union Position

SEIU Level: Not an SEIU Position

FLSA Status: Exempt

Employment Category: Regular Full Time

Scheduled Months per Year: 12

Scheduled Hours per Week: 40

Schedule: M-F 8:00 am – 5:00 pm. Occasional weekend and evening hours in support of events and priorities.

Location of Position: Lebanon NH 03766, 35 Centerra Parkway, 3rd Floor

Remote Work Eligibility?: Hybrid

Is this a term position?: No

Is this a grant funded position?: No

Position Purpose: Supports a comprehensive program of direct mail and electronic appeals to increase unrestricted support for Dartmouth Health member organizations, currently numbering seven, from a wide variety of constituencies, including members of the community, grateful patients, alumni, faculty, employees, and friends. In conjunction with the Director, implements annual calendar of appeals and analyzes results. As needed, supports the Annual Giving team on direct marketing projects related to Dartmouth Hitchcock Medical Center, Dartmouth Health Children’s, Dartmouth Cancer Center, and the Geisel School of Medicine.

Required Qualifications - Education and Yrs Exp: Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities:

• Strong writing and editing skills
• Excellent project management skills, with proven ability to manage multiple projects simultaneously, to set priorities, follow through on projects, and meet deadlines.
• Understanding of HIPAA best practices and grateful patient fundraising
• Accuracy and attention to detail.
• Demonstrated planning, organizational, analytical, and problem-solving skills.
• Ability to both work independently and to interact and collaborate effectively with a wide range of individuals and groups.
• Proficiency in Microsoft Office applications; experience working with a complex database, with Raiser’s Edge experience preferred.
• Commitment to learning and professional development.
• Good judgment, discretion, and ability to maintain confidentiality
• Commitment to diversity and to serving the needs of a diverse community.
• Brings joy and humor to the workplace.

Experience: Two to five years of related professional experience in non-profit fundraising, with experience in direct mail fundraising preferred. Demonstrated project management experience. Prior work experience in a medical, higher education, or nonprofit setting.

Preferred Qualifications: Not specified in detail.

Key Accountabilities:

• Program Management (45%): In concert with the Director, helps execute annual calendar of appeals for Dartmouth Health member organizations, with shared accountability for annual fundraising goals. Works with outside vendors to oversee design, printing, production, and mailing of print and digital appeals in an accurate and timely fashion. Works with NetCommunity manager on formatting and distribution of e-appeals. Collaborates with MHA communications and member organizations to leverage social media in support of annual funds. Coordinates multi-channel marketing campaigns that integrate electronic communications and direct mail appeals. Supports grateful patient acquisition program for member organizations. Maintains understanding of HIPAA best practices and ensures grateful patient acquisition program aligns with these best practices. Monitors production schedules and project timelines. Stays abreast of best practices and emerging trends in direct mail and electronic solicitation.
• Communication (40%): Participates in designing tailored messages to a complex variety of audience segments. Drafts appeal letters and e-solicitations for review. Originates photos and artwork as needed. Coordinates with Medical & Healthcare Advancement content staff and member organization communications staff to ensure consistency with institutional messaging and branding. Monitors leadership messaging, institutional news, and stories, stays abreast of institutional initiatives. Works closely with Individual Giving and Stewardship staff to support the retention and building of relationships with Annual Fund donors.
• Information Management (15%): Runs standard queries and exports for direct mail and e-appeals. Reviews and prepares mail files. Runs standard reports to monitor responses to appeals and ROI. Analyzes and summarizes data and reports this information to the Director on a regular basis, recommending changes in strategy as indicated by appeal results. Works closely with Database Management team to ensure accuracy of queries, build special-purpose queries and exports for targeted appeals, and run analyses of responses to specific appeals and campaigns.