Job Details

Job Title

Assistant Director - Care & Assistance

Agency

Texas A&M University - Corpus Christi

Department

Assoc Dean of Students - CARE

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC's beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

Learn more information here!

PURPOSE

The Assistant Director serves as the Student Ombuds for the campus, coordinates services to assist students experiencing extenuating circumstances, serves as a case manager, and provides leadership in the absence of the Associate Dean of Students.

DESCRIPTION

Functional Area 1: Administration

Percent Effort: 35%

• Serve on university committees and assigned special projects.
• Assist Dean of Students Leadership in managing emergencies involving students.
• Assist with strategic planning for Care & Assistance. Participates in developing departmental strategic plans based on department goals.
• Supervise graduate assistants, interns, and practicum students for Care & Assistance.

Functional Area 2: Student Ombuds

Percent Effort: 35%

• Assists students in understanding policies and procedures relevant to their situation and works to identify solutions for the student in an informal and neutral capacity.
• Identifies issues and trends to be addressed by Dean of Students Office to remove barriers to student success.
• Serves as Parent Liaison and assist with expanding programs and support for parenting students.

Functional Area 3: Case Management

Percent Effort: 30%

• Meets with students impacted by extenuating circumstances and collect supporting documentation. Provides information on potential solutions, relevant policies and procedures to consider, and refers to on and off campus resources.
• Communicates with faculty on behalf of students experiencing extenuating circumstances and intervenes on behalf of an incapacitated student who is unable to take necessary steps to resolve enrollment issues or coursework.
• Collaborates with other case managers on campus to resolve student issues and expand campus resources.

QUALIFICATIONS

• Bachelor's degree.
• Six years of related experience.
• Additional education may be used as a substitute for the minimum experience requirement: Master's degree with Four (4) year related experience. Doctoral degree and Two (2) year related experience.
• Knowledge, skills, and abilities: Experience in case management, ombuds, or basic needs programs. Strong interpersonal skills, written and verbal communication skills. Strong analytical skills.

PREFERRED QUALIFICATIONS

• Master's degree in higher education, counseling, social work, or related field.
• Five years of related professional experience in higher education.
• Experience working in a university setting with students.
• Strong presentation skills.
• Experience with policy review.
• Experience with social media and marketing.

SALARY

$60,000 Annually approximately * $5,000 Monthly

BENEFITS

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Details on insurance, wellness, tuition benefits, retirement, and time off are available via linked resources.