The Assistant Director, Clinical Education Operations provides leadership
and operational oversight for clinical education programs, including clinical rotation scheduling, credentialing systems, and clinical
education coordinators. Ensure accurate scheduling, data integrity, accreditation compliance, and a high-quality clinical education
experience for medical students.
This role will report to the Director, Clinical Education Operations.
Essential
Functions
1. Program Operations
- Oversee daily operations of clinical rotation programs
including: - Clinical scheduling for third and fourth year rotations
- Clinical site placement
- Rotation database
management and reporting - Clinical degree audits
- Ensure students are appropriately scheduled to meet academic requirements
and graduate on time.
2. Staff Leadership and Supervision
Manage clinical education staff including coordinators and
scheduling personnel.
Responsibilities include:
- Hiring, training, mentoring, and supervising
staff - Assigning priorities and monitoring workloads
- Conducting staff meetings and performance evaluations
- Ensuring
consistent operational standards across teams.
3. Clinical Scheduling Oversight
Direct scheduling activities for all
clinical students.
Responsibilities include:
- Monitoring student rotation schedules
- Ensuring
completion of required clerkships and electives - Maintaining schedule accuracy for reporting and accreditation
- Addressing
scheduling conflicts and escalated student concerns. - Ensure correct sites are scheduled while keeping in mind RVU accreditation
requirements and state requirements.
4. Data Systems and Reporting
Oversee clinical education data systems.
Responsibilities include:
- Managing rotation management systems
- Maintaining clinical site
databases - Ensuring accurate data entry and reporting
- Developing reports for program evaluation and accreditation.
5. Compliance and Accreditation
Ensure all clinical education activities comply with institutional and regulatory
requirements.
Responsibilities include:
- Maintaining FERPA compliance
- Ensure student scheduling
is in compliance with Registrar and Financial Aid - Supporting accreditation and program review processes
- Ensuring adherence
to institutional policies.
6. Stakeholder Collaboration
- Serve as liaison between:
Students Clinical student
administrators Hospital Partnerships Team Academic and operational leadership - Facilitate communication to ensure smooth clinical
rotation operations.
7. Process Improvement and Strategic Planning
Identify opportunities to improve clinical education
processes.
Responsibilities include:
- Developing workflow improvements
- Implementing new
technology solutions - Standardizing scheduling processes
- Supporting departmental strategic initiatives.
8. Other
Duties
- Provide coverage for clinical education operations as needed to ensure uninterrupted service to students, faculty and
staff. - Support institutional initiatives and special projects as assigned.
- Represent clinical education operations in
institutional meetings and strategic discussions. - Perform other duties and special projects assigned by leadership.
This description is not intended to be all-inclusive. This position may perform other related duties as required to meet the ongoing
needs of the department/institution
Essential Knowledge, Skills, and Abilities
- Strong leadership and
staff management skills - Knowledge of clinical rotation scheduling and medical education processes
- Advanced organizational
and problem-solving abilities - Strong communication and interpersonal skills
- Ability to manage complex data systems and
reporting tools - Proficiency with Microsoft Office and clinical education software systems.
Qualifications
- Bachelor's degree in healthcare administration, education, business administration, or
related field OR equivalent professional experience - 3-5 years experience in clinical education, scheduling, or academic
administration - 2+ years of supervisory or leadership experience.
Preferred Qualifications
- Master's degree in healthcare administration, education, or related field
- Experience working in medical education or
academic health systems - Experience with clinical rotation management systems such as New Innovations, Clinician Nexus, or similar
platforms.
Work Environment
- Hybrid work schedule within a collaborative operational environment
supporting medical education programs.
Hours & Travel
- Standard full-time work
schedule - Extended hours may be required during peak scheduling periods
- Travel may be required
The anticipated
salary range for the Assistant Director, Clinical Education Operations is $90,000 - $100,000 per year. The final salary offered may vary and
will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate.
This information is provided per NYS local law.
We Are
* Student Centric: We approach every task with a focus on
supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.
* A Global
Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what
we do.
* Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on
our commitments with integrity and the highest ethical standards.
* Collaborative: We support and empower one another through
open communications, cooperation, sharing knowledge and taking time to always listen and show we care.
* Committed to
Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce
meaningful outcomes.
About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St.
George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the
island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put
a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU
as a premiere medical degree institute through its student-facing as well as functional support teams.
USS is an equal opportunity
employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual
orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical
condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a
victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees
from discrimination in the hiring process.

