Assistant Director, Experiential Programs & Evaluation (Promotional Opportunity)

General Summary of Position:

This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position.

The Assistant Director plays a critical role in advancing student career success through data-informed program management, assessment, and experiential learning initiatives. This position leads the development and implementation of assessment strategies that demonstrate the impact of career connected experiences and manages internship funding and experiential programs that increase access to high-impact experiential learning opportunities.

The Assistant Director collaborates with students, employers, faculty, academic departments, institutional research staff, advancement partners, and external stakeholders to assess student outcomes, administer internship funding programs, and ensure continuous improvement of initiatives.

Internship Funding Program Management

• Manage university-funded internship and experiential learning programs.
• Oversee application, selection, award, and reporting processes for internship funding initiatives.
• Coordinate student recruitment, outreach, and marketing efforts to increase awareness and participation.
• Advise students on eligibility requirements, application materials, learning objectives, and post-experience reflection activities.
• Develop and maintain policies, procedures, and assessment measures for funded internship programs.
• Track student participation, expenditures, and outcomes to ensure compliance with funding requirements.
• Produce impact reports demonstrating student success, employer engagement, and program outcomes for donors, leadership, and funding partners.
• Cultivate partnerships with advancement, alumni, and employer relations staff to support program sustainability and growth.

Program Assessment and Data Analytics

• Coordinate assessment efforts for Career Connected Experience programs, services, events, and student learning outcomes.
• Design and implement assessment plans aligned with NACE career readiness competencies, institutional priorities, and accreditation requirements.
• Develop and administer surveys, focus groups, and other quantitative and qualitative assessment methods.
• Analyze data related to student engagement, learning outcomes, career connected experiences, employment outcomes, and career readiness development.
• Create dashboards, reports, and presentations for university leadership and external stakeholders.
• Monitor key performance indicators and identify opportunities for program improvement.
• Collaborate with Institutional Research and academic departments to support assessment initiatives and career outcomes reporting.
• Prepare annual reports documenting program effectiveness, student impact, and return on investment.

Employer and Campus Engagement

• Collaborate with faculty, academic advisors, and student support offices to integrate career development into the student experience.
• Represent the Career Center at campus events, professional organizations, and community partnerships.
• Build and maintain collaborative relationships with employers to understand occupational and industry trends and to increase employment opportunities for students.
• Work with employer relations staff and academic partners to identify workforce trends and emerging employment opportunities.

River Hawk Experience Distinction Management

• Coordinate RHED program tracking program completion.

Minimum Qualifications (Required):

• Bachelor's degree plus 7+ years of experience relevant to the role OR Graduate degree plus 5+ years of experience relevant to the role.
• Experience with data analysis and program assessment.

Preferred Qualifications:

• Ability to use data analysis and visualization tools.
• Ability to communicate program outcomes to multiple audiences.
• Possesses strong organizational and attention to detail skills.

Special Instructions to Applicants:

This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position.

This is a full-time, benefited SEIU position in grade P17. Anticipated salary based on qualifications within the range: minimum: $65,693 25th quartile: $74,725 midpoint: $83,758

Please include a resume with your application. Names and contact information of three references will be required at the time of application. Submission of a cover letter is optional.

Working at University of Massachusetts Lowell

Located in the culturally and historically rich Merrimack Valley in northeast Massachusetts, the University of Massachusetts Lowell is a vibrant research university that offers its 13,000 students more than 120 bachelor’s, master’s, professional master’s and doctoral degree programs. Exciting opportunities in experiential and service learning, scholarship, community engagement, and international partnerships can be found across the Colleges of Fine Arts, Humanities and Social Sciences; Engineering; Management; Sciences; School of Health and Environment; and Graduate School of Education.

This is a time of unprecedented growth and opportunity at UMass Lowell. Student enrollment and retention have improved annually. Research funding and alumni giving have increased significantly and the campus has embarked on the construction of two new academic buildings: the Emerging Technologies & Innovation Center and the Health & Social Sciences Building.

The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

Mission Statement

The mission of the University of Massachusetts Lowell is to enhance the intellectual, personal and cultural development of its students through excellent, affordable educational programs. The University seeks to meet the needs of the Commonwealth today and into the future and supports the development of sustainable technologies and communities through its teaching, research, scholarship and engagement.