Job Details
Logo:
Posting Number:
STA00676PO26
Job Family:
Enrollment Management
Job Function:
Student Services
USC Market Title:
Student Services Program Manager
Link to USC Market Title:
https://uscjobs.sc.edu/titles/132684
Job Level:
P4 - Professional
Business Title (Internal Title):
Assistant Director for Communication and Partnerships
Campus:
Columbia
Work County:
Richland
College/Division:
Enrollment Management
Department:
EM New Student Orientation
State Pay Range:
G10
USC Market Range:
MRG - $58,934 $73,667 $88,401
Anticipated Hiring Range:
$58,934 - $65,000
Part/Full Time:
Full Time
Hours per Week:
37.5
Work Schedule:
- Monday – Friday from 8:30am – 5:00pm; one hour for lunch.
- Must be willing to work a flexible schedule to meet the needs of the department.
Basis:
12 months
Job Search Category:
Student Services
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement:
The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Advertised Job Summary:
The Assistant Director for Communication and Partnerships reports to the Director of New Student Orientation and is responsible for planning, coordinating and overseeing all communications, publications, websites, and social media that support New Student Orientation. This role leads the office's partnership program, including the cultivation, management and retention of external funding and in-kind support.
Job Related Minimum Required Education and Experience:
- Requires a bachelor's degree in a job related field and 4 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials:
- Must possess a valid drivers license.
Preferred Qualifications:
- Direct university orientation experience.
- Master's degree
- Previous marketing experience including graphic design, video editing, social media and/or photography is highly desirable.
- Familiarity with AP style, Adobe Creative suite, and Mac platform.
- Experience with online digital marketing tools like dashboards and constituent relationship management software is desired.
- Knowledge of emerging trends related to social media tools is desired.
- Experience aligning multiple brand strategies and ideas as well as handling multiple projects by prioritizing and managing time effectively.
- Desktop publishing, editing, and design experience using Mac platform.
Knowledge/Skills/Abilities:
- Knowledge of planning and implementing orientation programs for new students and families/supporters.
- Demonstrated commitment to inclusion and skill in working with diverse groups of people.
- Must be able to work independently, while also knowing when to seek guidance.
- Must be a self-starter and adaptive.
- Must demonstrate superior attention to detail.
- Must be able to think strategically and gauge effects of actions/initiatives before implementation.
- Must be able to handle confidential or sensitive situations with poise and professionalism.
- Must relate well to people, have an engaging personality, and be able to speak with confidence before groups.
- Must possess excellent written and verbal communication skills.
- Must represent the University effectively.
- Must be able to interact with new students, and families with empathy, tact, and discretion.
- Must possess excellent organizational skills and be able to handle and prioritize multiple tasks simultaneously.
- Must be able to effectively present to groups of varying sizes, provide guidance, support and positive customer service to others and maintain confidentiality of student credentials.
- Must understand budgetary impact of design decisions and provide appropriate guidance during project production to maximize quality output solutions that are also cost effective.
- Must possess keen knowledge of mass communication and graphic design principles, printing industry terminology, and copy editing style.
- Graphic design skills are critical in this role.
- Must handle multiple unrelated tasks simultaneously and prioritize projects in a fast paced environment where both quality and delivery timing directly impact the success of the office's events.
- Requires proficiency in Microsoft Office Suite Word, Excel, PowerPoint etc.; and Adobe Creative Suite; InDesign, Photoshop; Illustrator, etc.
- Must be able to cultivate and manage key relationships with internal and external constituents and develop marketing projects collaboratively with key stakeholders.
- Knowledge of marketing strategies and tactics and familiarity with digital tactics such as key word placement, SEO, email marketing and web analytics.
- Ability to consistently meet tight deadlines.
- Understanding of print and graphic design terminology as well as photojournalism.
Job Duty:
Design, write, and/or edit various marketing and informational / promotional materials that are disseminated to incoming students, families/supporters and campus partners. These materials include but are not limited to brochures, postcards, mailers, logotypes, promotional items, advertisements, fliers, posters, booklets and signage. Prepare and place orders in compliance with all university purchasing regulations. Work with on-campus and external service providers, such as print shops, to ensure quality control, budget adherence, and timely deliveries. Serve as liaison between vendors and internal stakeholders. Plan all marketing and communications strategies and tactics, including print publications, email communications, CRM strategies, social media campaigns, and web-based communications. Maintain positive University presence on all web and social sites, posting original content of interest to new students and their family members, curating relevant content, and responding to social media inquiries from students and families in a timely and personal manner.
Essential Function: Yes
Percentage of Time: 30
Job Duty:
Manage and develop the Orientation Partners Program through cultivation, solicitation and stewardship of campus and community partnerships to assist in welcoming new students to the University of South Carolina. Meet with campus and community partners annually to ensure expectations are met. Work with the Office Manager to process invoices and payments. Coordinate the delivery of all marketing materials for the Garnet Guide and orientation supplies. Work with the Coordinator for Training & Development to schedule training opportunities with the Orientation Leaders. Recruit additional partnerships annually. Evaluate and assess the Orientation Partners Program.
Essential Function: Yes
Percentage of Time: 20
Job Duty:
Coordinate regular office assessment and data analytics to enhance new student/family member experiences. Interpret data to identify areas of opportunity and implement programmatic change. Create the annual Office of New Student Orientation Impact Report.
Essential Function: Yes
Percentage of Time: 15
Job Duty:
Supports orientation programming, including day-to-day operations and managing technology during orientation sessions. Serves in a staffing rotation hosting various orientation sessions. Handles customer service and crisis management situations as they arise.
Essential Function: Yes
Percentage of Time: 15
Job Duty:
Supervise a Graduate Assistant and Marketing Interns. Meet regularly with them to ensure task completion. Provide feedback.
Essential Function: Yes
Percentage of Time: 10
Job Duty:
Assists with the management of Orientation systems and platforms, including, but not limited to VizualZen and Advantage Design Group.
Essential Function: Yes
Percentage of Time: 5
Job Duty:
Serves on various university committees or performs other duties as assigned by the Director of New Student Orientation. Continues developing the national reputation of USC's orientation programs by presenting at meetings, publishing, corresponding with other professionals, and researching orientation related topics.
Essential Function: Yes
Percentage of Time: 5
Safety Sensitive or Security Sensitive:
No
Hazardous weather category:
Non-Essential
Number of Vacancies:
1
Job Open Date:
09/11/2026
Job Close Date:
10/10/2026
Open Until Filled:
No
Special Instructions to Applicant:
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by October 10, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting:
https://uscjobs.sc.edu/postings/213043
EEO Statement:
The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.
Working at University of South Carolina
With more than 200 years of history and tradition, the University of South Carolina is redefining itself for decades to come. There's never been a better time to be at South Carolina, the state's flagship university and one of only 62 public universities to receive the Carnegie Foundation's highest designation for research.
The University is located in the heart of South Carolina in the capital city of Columbia, which is the nexus of government, a thriving arts and culture center, a venue for big-time Southeastern Conference intercollegiate athletics, and a community that is reinventing itself with redevelopment projects citywide. Much of the development is tied to land along the scenic, slow-moving Congaree River. Working with government, business, and community leaders, Carolina has developed a unified plan that will allow the University to expand from its origins on the historic Horseshoe to its future-Innovista, a research and innovation district that will stretch to the banks of the Congaree.
Innovista represents a new vision for research by creating a vibrant, urban community where students and researchers, including those from private firms, will live, work, learn, and play. Innovista will represent the University's four core research areas-hydrogen fuel cells, nanoscience and technology, biomedical and public health, and the environment-but will include other initiatives and business partners that serve the knowledge economy. Innovista's first private tenant, for example, is a leader in software applications for the insurance industry and will create several hundred high-paying jobs.
By attracting similar companies and jobs-and by capitalizing on an attractive location for restaurants and residential and retail space-Innovista will help drive the economy and increase per-capita income in the city and state. Recreational space will include a world-class waterfront park along the Congaree River and a new stadium for the Gamecocks' nationally ranked baseball program. Greenway paths for biking, walking, and running already line much of the river area. Innovista's 8 million square feet will blend seamlessly with the Vista, the city's nearby entertainment district of restaurants, bars, shops, and art galleries.
Chartered in 1801, Carolina began classes in 1805 with nine students and a single building, Rutledge College. As the campus grew and buildings were added during the next 50 years, a horseshoe layout was adopted. Today, the Horseshoe is on the National Register of Historic Places, with 10 of its 11 buildings dating to the 19th century. Those renovated buildings house, among other areas, the South Carolina Honors College and Undergraduate Admissions, representing much of the University's current and future lifeblood.
In fact, incoming freshman classes have never been larger or more competitive. The freshmen from fall 2006 set records for their size (more than 3,700) and SAT scores (1171 average). Freshmen enrolling in the Honors College had average SAT scores of 1398. Members of the University's prestigious scholarship programs, Carolina Scholars for in-state students and McNair Scholars for out-of-state students, had average scores of 1449 and 1477, respectively. Total enrollment at Carolina for undergraduates and graduates is more than 27,300, with some 350 degree programs to choose from. Since 1994, Carolina students have earned more than $9.9 million in prestigious national scholarships such as the Goldwater, Truman, Rhodes, and NSF scholarships and the Fulbright Fellowships.
South Carolina's student body is diverse. In fact, Carolina was recently recognized as the state flagship university with the highest percentage of African-American student enrollment in the nation. Research by the Journal of Blacks in Higher Education shows African-American students made up 14.7 percent of enrollment in 2004, the latest year available. The JBHE also ranks Carolina eighth in the nation in percentage of African-American faculty at a state flagship university with 4.3 percent.
The University's faculty garnered a record $173.3 million in federal, state, and private funding for research, outreach, and training programs in 2005-06, and several key hiring plans will introduce more talent and expertise to the faculty ranks. An aggressive campus building master plan and the faculty recruiting initiatives will change the collective face of the University and the faces of many of its key teachers and researchers.
South Carolina is recruiting world-class faculty to be endowed chairs-and change agents-for a series of "research centers of economic excellence" in areas such as nanoelectronics, polymer nanocomposites, brain imaging, regenerative medicine, cancer therapeutics, drug discovery, vision research, hydrogen fuel cells, and travel and tourism technology. These centers, some in collaboration with other state research universities and health and hospital systems, are funded with $30 million annually in state lottery money, as well as private matching money. Carolina is in the midst of a faculty recruitment plan to hire 600 new members. The Faculty Excellence Initiative is recruiting 150 faculty, many in interdisciplinary clusters of emphasis, while the Centenary Plan will recruit 100 elite research faculty to lead the University's core initiatives. Additionally, 350 faculty will be hired across disciplines to replace retirees over the next few years.
The University has forged a number of international collaborations in research, and the University's global connections are also strong in academics, particularly in international business. U.S. News & World Report has consistently ranked the Moore School of Business best in the nation for its undergraduate and graduate programs in international business; the undergraduate program is No. 1 for the 10th consecutive time, while the graduate program is No. 1 among public universities for the 18th consecutive year and No. 2 overall, continuing a streak of 18 years with a top-two overall ranking.
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