Assistant Director for Housing Operations and Occupancy
University Corporation at Monterey Bay
Salary: $70,304.00 - $73,000.00 Annually
Job Number: [contact details available in the full listing]
Location: CSUMB Main Campus- Seaside, CA
Department: Student Housing Residential Life (SHRL)
Description
This position serves in the Student Housing and Residential Life professional staff on-call rotation and is expected to respond to campus emergencies and critical incidents as assigned.
SALARY
Salary Grade: Management, Grade 6
Hiring Range: $70,304 - $73,000 annually
BENEFITS SUMMARY
The University Corporation provides a comprehensive benefits package, which includes:
- Medical, dental, and vision insurance
- Life and disability insurance
- Retirement plan with employer contributions
- Voluntary 403(b) savings plan
- Generous vacation and sick leave accruals
- Paid holidays
- Access to campus dining plans
- Eligibility for affordable campus housing (if applicable)
POSITION SUMMARY
Under the general direction of the Associate Director of Operations and Outreach, the Assistant Director of Housing Operations (ADHO) plays a vital role in creating exceptional residential experiences for students. This position provides strategic leadership for housing operations, occupancy management, customer service, and conference housing while leading a team committed to operational excellence, innovation, and student success. Working collaboratively with campus partners, the Assistant Director develops systems and processes that support student belonging, operational efficiency, and continuous improvement while advancing the mission of Student Housing and Residential Life at California State University, Monterey Bay.
KEY RESPONSIBILITIES
Supervision and Leadership:
- Provide leadership within Operations to promote and facilitate a student-centered organizational culture.
- Directly supervise, train, develop, and evaluate full-time professional staff members (Operations Coordinators).
Occupancy Management:
- Provide direction and oversight for all occupancy management functions.
Customer Service & Front Desk Operations:
- Provide managerial leadership of SHRL front desk operations on Main and East Campus.
Conference & Summer Housing Programs:
- Ensure that logistical planning and support for summer housing groups, including check-ins and readiness is completed.
Check-In/Check-Out Operations:
- Provide oversight for resident check-in/check-out operations for the academic year and summer.
MINIMUM QUALIFICATIONS
Education and Experience:
- Master's degree from an accredited four year college or university in Student Personnel, Student Affairs, or a related field that includes experience with residential education, operations, or occupancy management.
- A minimum of 2 years of progressively responsible post-graduate professional student services work experience managing and coordinating a Student Housing and Residential Life program experience.
OR
- A combination of education and experience that provides the required knowledge and abilities. Additional education within a related field may be substituted for up to 2 years of the required experience.
PREFERRED QUALIFICATIONS
- Demonstrated supervisory and leadership experience.
- Demonstrated experience working with occupancy projection models.
- Additional experience as live-in staff is highly desirable.
- Ability to develop cooperative relationships with other university departments.
- Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence.
SPECIAL CONDITIONS OF EMPLOYMENT
This position has been designated as a sensitive position with authority to commit financial resources of the university through contracts greater than $10,000, access to or control over cash, checks, credit cards, and/or credit card account information, responsibility or access/possession of building master or sub-master keys for building access, access to controlled or hazardous substances, access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards, control over campus business processes, either through functional roles or system security access.
This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
May require occasional evenings and/or weekend work.
This position is designated as a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with applicable CSU Executive Orders, including Title IX reporting requirements. Employment is contingent upon successful completion of a background check in accordance with the California Fair Chance Act.
Priority Screening Deadline: July 16, 2026. All positions are open until filled.
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