Assistant Director for Operations, Residential Life

Manage 40-50 student Resource Managers, responsible for monitoring and facilitating operations in state buildings. This includes shift scheduling, facilitating meetings and/or training sessions, maintaining online shift schedules and timesheets, and participating in new staff hiring processes.

Supervise 4-6 Operations Crew, student staff who assist with departmental equipment including green laundry carts, vacuums, air conditioners, furniture and appliances. Coordinate repair, replacement, and manage tracking.

Identify when resources are needed in the student success centers, multi-purpose rooms, and computer labs; working to procure those items.

Complete inventory and furniture condition reports to inform recommendations for repair and/or replacement of furniture, furnishings and equipment.

Coordinate the scheduling of reservable spaces in Residential Life areas. This includes meeting with individuals/groups requesting to use these locations in order to: review proposed setups, collect information for setup diagrams, process billing information, and/or develop additional plans for accommodation as needed.

Serve in lead coordination role for Residence Hall Closing in May, See-U-Later Crew student staff scheduling/training and closing procedures for Residential Life Department.

Conduct monthly tours/inspections of all residence facilities with the appropriate Residential Life and Facilities Management personnel. Following up on work orders as necessary.

Participate as an active member of the Residential Operations team including contributing to the overall departmental efforts through committee participation, attendance at weekly meetings, training professional and paraprofessional staff, and undertaking special assignments in support of the program.

Assist in all stages of project planning and implementation for Residential Life operations.

Provide on-site supervision of deliveries and installations to halls and state buildings.

Assist with the application, assignment, troubleshooting, and turnover of summer storage locker rental program.

Aid Environmental Health & Safety in developing fire safety procedures for Residential Life in preparation of annual New York State health & safety inspections, as well as managing E-transportation device registration inspections.

Collaborate with various campus partners to develop fire safety and workplace safety training for students, staff, and faculty in residence halls and state buildings.

Assist departmental and divisional sustainability initiatives.

Serve in an on-call responsibility during some nights and weekends, responsible for addressing critical incidents involving students.

This position is classified as an Essential Employee.

Requirements:

• Master's Degree (or higher) in Higher Education or related field
• At least three years of professional experience in Residential Life
• At least two years of progressive supervision experience

Preferred:

• Experience working with Residential Life Operations
• Experience managing event spaces
• Demonstrated ability to manage multiple complex projects and priorities

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Special Notes:

• This position is considered a Campus Security Authority for purposes of Clery Act compliance
• Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form .

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=204821

Deadline for Internal Applicants: October 8, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp .