"Assistant Director for Student Experience and Orientation - Framingham State University"

Job Details

Location: Framingham, MA Category: Staff Posted On: Thu Aug 7 2025 Job Description:

GENERAL STATEMENT OF DUTIES:

The Assistant Director for Student Experience & Orientation works as a member of the Center for Student Experience and Career Development. The Assistant Director assists in coordination of the University's Orientation programs for all new first-year and transfer students, coordinates specific programs for new students, coordinates programs for graduating students, and advises designated student organizations.

SUPERVISION RECEIVED:

Associate Director for Orientation & Student Experience

SUPERVISION EXERCISED:

Direct supervision of Graduate Assistant, Black and Gold Orientation Student Leaders, Student Office Assistant.

SPECIFIC DUTIES AND RESPONSIBILITIES:

New Student Orientation

• Assists in coordination of Black & Gold New Student Orientation sessions taking place in January, and September. This includes coordinating summer Taking Care of Business sessions for incoming students, serving as liaison for campus partners involved in Orientation, as well as the design, preparation, implementation, assessment and evaluation of Orientation programs and all associated functions.
• Supervision and coordination, with the Associate Director, of student Black and Gold Orientation Leaders who assist in the implementation of Orientation sessions. This includes hiring, training, evaluating, and oversight to ensure a successful Orientation program.
• Coordinate the recruitment process of the Black and Gold Orientation Leaders.
• Plan and implement comprehensive support services for new students through regular communications, gathering feedback and coordinating programs and events focused on the needs of new students, in addition to offering professional development opportunities for members of the university community.
• Coordinate and regularly update departmental websites and social media forums directed at incoming and current first-year and transfer students.
• Serve on planning teams for Admissions recruiting events, including fall open houses and spring accepted student receptions.

Student Organizations

• Serve as a resource for a portfolio of student organizations. Tasks include leadership development, mentorship and advisement on organization operations, and helping with budget and event management.
• Act as primary advisor to the programming board, Framingham State Activities Board.
• Serve as Advisor to Alpha Lambda Delta new student honor society.
• Maintains and updates Student Organization policies in matters of organization formation, policy explanations, best practices, risk-management procedures, necessary forms, and other applicable institutional policies
• Assist in the creation and annual revisions to the Student Organization Officer Handbook for org processes and procedures.
• Assist in management and implementation of semester officer training workshops.
• Provide sound budgetary and financial advisement and supervision for all student groups.
• Serve as travel staff for student-led off-campus trips.

Leadership Development and Community Service

• Coordinate and assist student groups with community service programs.
• Collaborate with the Civic Engagement and Service-Learning Center to increase student engagement with the local community through service and experiential learning.
• Establish and coordinate community service project implementation into Black & Gold Beginnings Orientation program.
• Serve as a Center representative to assist in student leadership established programs and committees, Ram Peer Leaders, Emerging Leaders, Women in Leadership, Student Leadership and Benevolence Awards Committee, University Commencement Speaker Committee, etc.

General Responsibilities

• Assist in the hiring of professional, classified and student employees within the Center for Student Experience and Career Development.
• Maintain records in order to constantly evaluate activities and to provide resource documents and data for year-end reports.
• Assist in maintaining all Center website and Sharepoint pages, updating in a timely manner.
• Be familiar with the purchasing practices required by the Commonwealth of Massachusetts.
• Use Banner, 25Live, and Campus Groups Ready Education for purchasing and event management.
• Serve on Student Affairs and University-wide standing committees.
• Attend University functions of general importance to the student body (Commencement, Black & Gold Beginnings Orientation, Homecoming & Family Weekend, etc.)
• Stay current on trends in higher education and student affairs through involvement in professional organizations, in-service training, and continued education.
• Work evenings and weekend events regularly, providing general event management support to organizations and campus events.
• Serve as travel staff for student-led off-campus trips.
• Contribute efforts to move the Center for Student Experience and Career Development to be anti-racist, including evaluating and updating policies and procedures
• Designation as a Clery Campus Security Authority (CSA) and Title IX Responsible Employee.
• Accountable for ensuring that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions in areas of responsibility.

WORKING CONDITIONS:

• Majority of work hours take place in an office environment requiring use of computer and telephone.
• Working both indoors and outdoors for certain events and activities, includes standing for periods of time, bending, crouching and any other body movements associated with event support.
• Frequent evening and weekend hours as events require.
• Some travel with student groups on buses, other provided transportation or own transportation needed.
• Remote work is allowed during low student presence time periods on campus, i.e. summer break, winter break.

Job Requirements:

MINIMUM QUALIFICATIONS:

• Master's Degree with two years professional experience.
• Experience in hiring, training and supervising employees.

PREFERRED QUALIFICATIONS:

• Master's Degree in Higher Education Administration, Counseling, Student Personnel or related field, with graduate student experience.
• At least one year of professional experience planning orientations in a higher education setting.
• At least one year of professional experience planning events in a higher education setting.
• At least one year of professional experience supervision of undergraduate/graduate students.

Additional Information:

This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Assistant Director. The starting salary range is $55,000 - 59,000.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.