Assistant Director for Undergraduate Admissions Technology and Systems

Job Description

Budget Title: Senior Staff Assistant (SL-3)

Salary: $65,000 - $75,000

The Assistant Director for Undergraduate Admissions Technology & Systems is responsible for managing the systems infrastructure of the Undergraduate Office of Admissions at Binghamton University, with a primary focus on managing, innovating, and customizing the Slate platform. This includes leveraging admissions systems and technologies, such as Slate and Banner or equivalent, to continuously improve efficiency and user-experience with current trends and methods used in strategic enrollment planning. The role involves strategic analysis of enrollment management data and leading improvements in Slate business processes.

Primary Duties and Responsibilities

• Oversee CRM (Technolutions Slate) maintenance and implementation of new features.
• Utilize computing and information systems to enhance operational efficiency, identify challenges, and recommend changes to improve systems, practices, and data integrity.
• Collaborate with other offices and stakeholders to execute system implementations, upgrades, and testing.
• Troubleshoot system issues, identify root causes, and facilitate communication with staff and stakeholders.
• Provide training for employees related to operational work.
• Audit and review work for completeness and accuracy.
• Actively participate in all admissions service unit responsibilities, delegating related work to staff as needed.
• Serve as the lead professional on technology matters, including processing, reporting, data extraction, and document imaging in Banner and Slate.
• Ensure optimum service to internal and external partners in response to all admissions-related requests for service and information.
• Support an inclusive environment and build effective partnerships with co-workers throughout the university.
• Occasional evenings and weekend work

This is a fully in-person position located at Binghamton University's main campus in Vestal, NY.

Requirements

• Bachelor's degree in data science, information technology, social sciences, or a related field
• At least 2 years of demonstrated experience in higher education enrollment management, or a similar role
• Project management experience
• Experience developing and facilitating training for staff
• Proficiency in using computer databases for admissions
• Strategic thinking skills, oral and written communication skills
• Demonstrate good judgment and discretion
• Ability to understand and communicate university policies and procedures
• Willingness to participate on projects collaboratively with a large team

Preferred

• Master's degree in data science, information technology, social sciences, or a related field
• Work experience with college-bound students
• Experience with Slate, Banner SIS, SAS, Common Application, Coalition Application, and/or other related technologies
• Experience with admissions/enrollment management operations or data analysis