Eastern Kentucky University
Title: Assistant Director, Housing Facilities
Operations
Position Type: Fulltime Staff
Search Type: External - minimum 7 days
Department: 77R100 - Student Life
Auxiliaries
Division: 5R0000 - Student Success, Engage &
Oppor
Position Location: Richmond Campus
Driver Classification: University Driver
FLSA: Exempt
Schedule Type: Full Time (37.5 hrs per week or
more)
Hours Per Week:
Additional Schedule Details: Participates in
on-call emergency response rotation to ensure effective housing
operations throughout the academic year, summer programs, and
special events.
Posted Salary Grade: Exempt - G22
Retirement: KTRS
Contact Person: Derek Adams
Job Summary/Basic Functions
The Assistant Director, Housing Facilities Operations supports the
overall coordination, administration, and operational effectiveness
of University Housing facilities. This position assists with
residential facility operations, housing transitions, capital
projects, summer programs, operational planning, and departmental
initiatives to ensure residential spaces are safe, functional, and
prepared to support the student experience.
The Assistant Director collaborates with Housing & Residence
Life staff, Facilities Management, campus partners, contractors,
and vendors to coordinate facility-related operations,
communication, and service needs. This position provides leadership
and supervision for assigned staff, assists with operational
improvements, supports facility projects, and participates in
on-call emergency response rotation to ensure effective housing
operations throughout the academic year, summer programs, and
special events.
Minimum Qualifications
Education: Bachelor's degree in Business
management, Public Administration, or related field required
Master's preferred.
Experience: Two years of experience in
administration, college student housing or other applicable field.
Experience in working with various Microsoft Office products,
Banner and Cbord preferred.
Licensure & Certifications:
Preferred Qualifications:
Job Duties:
45% - Facilities Administration & Residential Operations • Assist the Associate Director for Facilities Operations with the coordination and administration of daily University Housing facility operations to ensure residential spaces are clean, safe, functional, and prepared for student occupancy. • Utilize university facilities management systems to submit, monitor, reconcile, and follow up on work orders, service requests, and operational needs to support timely resolution of facility concerns.…
• Coordinate communication and follow-up between University Housing, Facilities Management, custodial services, contractors, and campus partners regarding work orders, cleaning needs, facility concerns, operational priorities, and service requests. • Partner with custodial services and Facilities Management to monitor residential building conditions, address housekeeping concerns, support quality standards, and ensure residential spaces meet expectations for student living environments. • Review and reconcile facility-related reports, service requests, and operational data to identify outstanding needs, communicate trends, and support continuous improvement of housing facilities. • Coordinate operational needs related to housing openings, closings, occupancy transitions, break housing, summer operations, camps, conferences, and special housing programs. • Assist with furniture moves, room setups, space preparation, labor coordination, and other logistical needs related to residential operations. • Conduct facility walkthroughs and assist with inspections, operational assessments, and documentation of facility needs and improvement opportunities. • Assist with processing and reconciling requisitions and purchase orders in accordance with university procurement guidelines. - (Essential)
20% - Residential Operations & Transition Coordination •
Partner with Housing & Residence Life staff to coordinate
successful residential transitions, including summer-to-fall
opening, fall-to-spring transitions, spring closing, break periods,
and other occupancy changes. • Assist with developing transition
timelines, coordinating facility readiness activities, and ensuring
residential spaces are prepared for student occupancy. •
Collaborate with Residence Life, Facilities Management, custodial
services, and campus partners to communicate operational needs,
timelines, and expectations. • Coordinate communication related to
facility impacts, housing transitions, summer operations, camps,
conferences, and special programs. • Provide timely updates and
follow-up regarding operational concerns impacting students and
residential communities. - (Essential)
20% - On-Call & Operational Planning • Participate in an
after-hours on-call rotation to respond to urgent housing
operational concerns, facility issues, safety concerns, and
emergency situations during evenings, weekends, holidays, and
university closures. • Coordinate appropriate communication,
documentation, and follow-up during emergency situations to support
timely resolution and continuity of operations. • Assist with
operational planning related to housing openings, closings,
transitions, special events, and facility readiness. • Develop and
maintain operational timelines, coordinate resources, and support
planning efforts to ensure successful execution of departmental
priorities. • Assist with security access control and security
systems. - (Essential)
10% - Staff Supervision & Leadership • Provide supervision,
training, and leadership for assigned student staff and operational
employees supporting housing facilities operations. • Assist with
recruitment, hiring, onboarding, scheduling, training, and
performance feedback for assigned staff. • Establish expectations,
assign responsibilities, and provide guidance to ensure effective
completion of operational duties. • Support staff development,
accountability, and cross-training opportunities to enhance
departmental effectiveness. • Assist departmental leadership with
staffing plans, assessments, and continuous improvement
initiatives. - (Essential)
Sponsorship: This position is not eligible for
visa sponsorship.
Funding Source: Auxiliary
Open Until Filled: Yes
Special Instructions:
EEO Statement
Eastern Kentucky University is an Equal Opportunity employer and
educational institution and does not discriminate on the basis of
age (40 and over), race, color, religion, sex, sexual orientation,
gender identity, gender expression, pregnancy, ethnicity,
disability, national origin, veteran status, or genetic information
in the admission to, or participation in, any educational program
or activity (e.g., athletics, academics and housing) which it
conducts or any employment policy or practice.
Background Check Statement
Offers of employment are contingent upon a satisfactory background
check.
To apply, please visit: https://careers.eku.edu/jobs/assistant-director-housing-facilities-operations-richmond-campus-kentucky-united-states
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