Assistant Director of Enrollment Systems

About Bellarmine University

Bellarmine University is a dynamic, growing university with a strong liberal arts focus in the Catholic higher education tradition and a bold vision for the future. Bellarmine has undergraduate and graduate enrollment of approximately 3,200 students and continues to add new academic programs while maintaining small class sizes and personal attention to students.

Job Description

Under the supervision of the Associate Director of Enrollment Systems, the Assistant Director of Enrollment Systems executes and coordinates the preparation, data entry, verification, and editing of confidential data within the enrollment systems. Working in conjunction with the Associate Director, this position interacts with other Enrollment Management team members to resolve problems and inquiries, and to establish and maintain efficient data and information flow.

Essential Duties

• Checks, verifies, and edits data coding and mapping to ensure compatibility with data entry system and procedural requirements; troubleshoots routine data coding issues.
• Provides oversight of the operational and tactical enrollment systems and data analytics leveraged by the division.
• Works with EM functions as necessary to facilitate and expedite the efficient flow of documentation, and to resolve routine administrative burdens.
• Inputs and retrieves information in prescribed format, utilizing knowledge of various computer systems.
• Works with Slate team and other departments and divisions to integrate the CRM with other application based or university held systems (OnBase, CAS, SIS, etc..)
• Creates, maintains, and purges specified data files and logs as required; makes individual and/or mass corrections, modifications, and/or updates to data in files, as appropriate.
• Supports the reporting needs of the division to ensure access to critical and accurate data.
• Extracts and releases information according to specified criteria and in compliance with established policies, procedures and/or regulations; answers questions on specific data as requested, and prepares reports, as specified.
• Supports the implementation and use of key systems managed within EM.
• Uses strong analytical, problem-solving skills to develop and present solutions to complex multi-faceted problems.
• Ensures strict confidentiality of student records.

Secondary Responsibilities

• Performs other duties as assigned.
• Identifies business processes that could be automated through enhancements to current systems as well as developing those enhancements; this also includes identifying aspects of current processes that could be made more efficient and making recommendations on how to best implement the changes.
• Analyzes and documents operational requirements for the CRM system.
• Maintains system security, user permissions and access.

Knowledge, Skills and Abilities Required

• Ability to prioritize, schedule and execute work assignments.
• Knowledge of computer data entry systems, protocols and procedures.
• Ability to communicate effectively, both orally and in writing.
• Skill in the use of personal computers and related software applications.
• Ability to understand and follow specific instructions and procedures.
• Knowledge of relevant policies, procedures, and regulations pertaining to the release of confidential information.
• Ability to resolve data input, storage and/or retrieval problems and to design solutions and modifications.
• Ability to maintain confidentiality of records and information.
• Word processing and/or data entry skills.
• Working knowledge of SQL.
• Knowledge of efficient document flow procedures.