Carnegie Mellon University is a highly selective global research
university with more than 14,000 students and nearly 6,000 faculty
and staff. CMU is recognized for its exceptional arts and
technology programs, and its collaboration across subject areas
while empowering creative leadership in the fields of Business
Administration, Computer Science, Engineering, Fine Arts,
Humanities and Social Sciences, Public Policy & Information
Systems, and Science. Carnegie Mellon is consistently ranked among
the top 25 universities in the United States.
Carnegie Mellon University’s Division of Student Affairs is seeking
an Assistant Director of Facilities and Operations to support the
stewardship, maintenance, and operational readiness of facilities
within the Cohon Center portfolio. This includes the Cohon
University Center, Simmons Auditorium, the Highmark Center for
Health, Wellness, and Athletics, and the Rachel Mellon Walton Room.
Reporting to the Director of the Cohon Center, the Assistant
Director serves as the primary departmental contact for facilities
and operations, ensuring safe, well‑maintained, and operationally
efficient environments that elevate student life, as well as
support campus partners and all daily building activity.
The typical work schedule for this exempt position is
Monday–Friday, 7:00 a.m.–3:00 p.m., with adjustments required for
major events, emergency situations, and activities occurring
outside standard hours. The Assistant Director also serves as the
weekday facilities opening supervisor.
Core responsibilities will include:
Facilities Leadership & Daily Operations
- Primary departmental contact for facilities and operations
across the Cohon Center portfolio.
Provide day‑to‑day facility management, including routine
maintenance, initiating work orders, conducting inspections, and
communicating with building partners.
Support daily building readiness across the Cohon Center,
Simmons Auditorium, Highmark Center, and Rachel Mellon Walton
spaces.
Ensure welcoming, safe, and high‑quality physical environments
that enhance the student experience and support campus events.
Project Oversight, Technologies & Asset Management
- Partner with the Division of Student Affairs Facility &
Space Planning (DOSA‑FSP) team and Facilities Management Services
(FMS) on capital projects, lifecycle forecasting, and preventative
maintenance.
- Provide administrative support to develop and execute DOSA‑FSP
systems, processes, and documentation.
- Maintain accurate records of facility conditions, equipment
lifecycles, and asset inventories.
Budget Management & Strategic Planning
- Manage facilities‑related budgets, including equipment and
furniture purchasing, repairs, and non‑capital projects.
- Support planning and forecasting for preventative maintenance
and lifecycle needs.
- Track expenditures and ensure responsible stewardship of
university resources.
Safety, Compliance & Emergency Response
- Ensure the safety of buildings and occupants, maintaining
compliance with university policies, building codes, and local
regulations.
- Participate in emergency response, disaster recovery, and
continuity planning.
- Conduct routine safety walkthroughs and coordinate corrective
actions.
Campus Partnerships & Contractor Coordination
- Liaise with campus partners including Facilities Management
Services, Division of Student Affairs Facilities & Space
Planning, Custodial Services, Highmark Center departments, Tepper
Operations, Environmental Health & Safety, Campus Design and
Facility Development, and others.
- Coordinate work with outside contractors, ensuring quality,
timeliness, and adherence to university standards.
- Build collaborative relationships that support seamless
facility operations.
Assessment, Reporting & Data‑
Driven
Recommendations
- Conduct assessments of facility usage, conditions, work orders,
financials, and operational performance.
- Use data to identify trends and opportunities for
improvement.
- Provide recommendations that enhance efficiency, safety, and
the user experience.
Supervision & Team Leadership
- Provide supervision to two full‑time employees, offering
guidance, performance management, and professional
development.
- Serve as backup to the Director, supporting departmental
leadership and decision‑making.
- Collaborate with Cohon University Center leadership to support
operational consistency and service excellence.
Cross‑
Functional Operational Support
- Serve as a cross-trained team member to support daily events,
building operations, and student worker functions as needed.
- Coordinate with event operations and student staff teams to
ensure cohesive service delivery.
- You should demonstrate:
- Knowledge of industry‑standard facility support systems and the
ability to maintain complex facilities through proactive planning
and operational excellence.
- Experience coordinating or supporting projects with internal
stakeholders and external contractors.
- Strong organizational and problem‑solving skills; excellence in
customer service; strong written and oral communication skills
effective with varied audiences.
- Ability to cultivate relationships across the organization and
use them to improve departmental functioning.
- Adaptability to new tasks, technologies, and evolving facility
and operational needs.
Adaptability, excellence, and passion are vital qualities within
Carnegie Mellon University. We are in search of a team member who
can effectively interact with a varied population of internal and
external partners at a high level of integrity. We are looking for
someone who shares our values and who will support the mission of
the university through their work.
Qualifications:
- Bachelor’s degree required.
- 3-5 years of experience in facility management, operations,
project management, or related work required.
- Experience with asset management systems, maintenance
technologies, and capital planning strongly preferred.
- A combination of education and relevant experience from which
comparable knowledge is demonstrated may be considered.
Requirements:
- Successful completion of a pre-employment background check
Additional Information:
- Sponsorship : Applicants for this position must be
currently legally authorized to work for CMU in the United States.
CMU will not sponsor or take over the sponsorship of an employment
visa for this opportunity. Carnegie Mellon is not a qualifying
employer for the STEM OPT benefit: only the 12-month OPT may be
used to work at Carnegie Mellon.
- This is a full-time (37.5 of hours), exempt position
based in Pittsburgh, PA.
Joining the CMU team opens the door to an array of exceptional
benefits.
Benefits eligible employees enjoy a wide array of
benefits including comprehensive medical, prescription, dental, and
vision insurance as well as a generous retirement savings program with employer
contributions. Unlock your potential with tuition benefits , take well-deserved breaks with
ample paid time off and observed holidays , and rest easy with life and accidental
death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus
pass, access to our Family Concierge Team to help navigate
childcare needs, fitness center access , and much more!
For a comprehensive overview of the benefits available, explore
our Benefits page .
At Carnegie Mellon, we value the whole package when extending
offers of employment. Beyond credentials, we evaluate the role and
responsibilities, your valuable work experience, and the knowledge
gained through education and training. We appreciate your unique
skills and the perspective you bring. Your journey with us is about
more than just a job; it’s about finding the perfect fit for your
professional growth and personal aspirations.
Are you interested in an exciting opportunity with an
exceptional organization?! Apply today!
Location
Pittsburgh, PA
Job Function
Housing and Dining
Position Type
Staff – Regular
Full Time/Part time
Full time
Pay Basis
Salary
More Information:
- Please visit “ Why Carnegie Mellon ” to learn more about
becoming part of an institution inspiring innovations that change
the world.
- Click here to view a listing of employee benefits
- Carnegie Mellon University is an Equal Opportunity
Employer/Disability/Veteran .
- Statement of Assurance
