University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

Job Description Summary

Independently identifies mechanical, structural, housekeeping, and general facility needs and directly manages the daily resolution of maintenance problems with FRES and/or outside contractors in assigned buildings totaling 222,092 sq.ft. (Building Administrator). Manage FRF and small projects in assigned facilities. Management of Athletic Department's security and access systems for 12 buildings and 8 outdoor facilities for roughly 1,200 DRIA Staff and student-athletes. Work directly with housekeeping managers to ensure charge specification and departmental needs are met. Oversight of DRIA work order reconciliation. Ensure work order-related services and charges are in line with expectations and requested service. Coordinates event housekeeping and bleacher cleaning needs for Intercollegiate events. Manage events as Head Event Manager or Assistant Event Manager as assigned. Reports to and receives general administrative support from the Assistant Athletic Director for Facilities.

Job Responsibilities

• Independently identify mechanical, structural, housekeeping and general facility needs. On call 24/7 for issues in assigned facilities. Manages the daily resolution of maintenance problems with FRES and/or outside contractors for assigned facilities totaling over 200,000 sq.ft. Works with FRES Project Management on coordination and oversight of FRF and building system replacement/improvement projects.
• Analyze all DRIA work order costs monthly for charge and work hour accuracy. Prepare monthly report and present to Assistant AD and FRES Area Manager for review. Follow up with FRES Area Manager to ensure agreed upon charge corrections are made.
• Management of Athletic Departments security and access systems for 12 buildings, 8 outdoor facilities and roughly 1,200 staff and student-athletes. Manage DRIA technological security needs and work directly with DPS & DRIA IT on improvements and repairs. Managing CCTV camera viewing software and card swipe access into buildings, including projects to upgrade systems. Management of Key inventory and door punch code system. Schedule and monitor Allied Security for Penn Park.
• Direct oversight of DRIA housekeeping needs with FRES housekeeping leadership. Perform weekly building tours of DRIA facilities with housekeeping leadership on all three shifts. Coordinate event housekeeping and IMC needs for intercollegiate and special events.
• Oversee all preparations of assigned facilities for games, practices, and special events. Duties include coordinating rental services, set up, & breakdown.
• Direct oversight of Pest Control in Athletic Department Facilities. Oversee FRES and Contracted Service provider to address pest control issues in facilities. Develop initiatives to decrease future pest control issues in all DRIA facilities.
• Management of small projects in assigned facilities. Identify scope and work with FRES and/or general contractors to estimate, schedule, and complete work. Small projects include, but not limited to office renovations, flooring replacement, equipment installations/inspections, wayfinding, furniture selection/replacement.
• Assist in oversight of temporary employees, interns, event staff, and work studies for day-to-day facility needs and event staffing.
• Manage events as Head Event Manager (volleyball, women's basketball, gymnastics) or Assistant Event Manager (football, men's basketball, Penn Relays, and rental events) as assigned.
• Other duties and responsibilities as assigned.

Qualifications

• BA/BS degree required. 3-5 years' experience in athletic facilities and operations or similar field preferred.
• Proficiency in MS office applications (Word, Excel, and PowerPoint) required.
• Exceptional organizational, oral and written communication skills. Meticulous and practical with a team player attitude.
• Candidate should possess the ability to manage time and work independently under minimal supervision, exercising initiative and judgment in setting priorities, as well as handling multiple tasks under pressure.
• Ability to interact with individuals at all levels.
• Experience working in an office environment (university setting a plus) with knowledge of technological tools used to conduct meetings.
• Ability to work evenings, weekends, and/or holidays as required.