Job Details
Position Number: 998720
Functional Title: Assistant Director of New Student Transitions
Position Type: Administration - Staff
Position Eclass: EP - EHRA 12 mo leave earning
University Information:
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North…
Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit:
The mission of the Division of Student Success is to collaborate with the university community to deliver targeted, impactful services that enhance the recruitment, retention, and graduation of a diverse student population. Dedicated to fostering student success, the division provides leadership, guidance, and transitional support designed to equip students with the tools and resources they need from their first day on campus to the moment they receive their diploma, ensuring comprehensive support throughout the entire student lifecycle. This division includes the offices of University Advising, New Student Transitions & First Year Experience, Academic Support Programs, and Educational Opportunity Programs such as TRiO Student Support Services and McNair Scholars.
As part of the Division of Student Success, New Student Transitions & First Year Experience (NST&FYE) is committed to providing a comprehensive and collaborative approach to ensure the success and retention of our new students. NST & FYE helps new students and their families navigate the transition to college by connecting them to the people, programs, and resources at UNC Greensboro which provide a solid foundation for student success.
NST & FYE offers a range of programs and resources for new students delivered through orientation programs, transition courses, shared learning experiences, and peer support. Drawing from extensive knowledge about the first year experience, NST & FYE educates the campus community about the unique and evolving needs of our new students and their families in order for all of us to provide optimum support inside and outside the classroom.
NST & FYE ultimately encourages new students to explore UNCG, connect to its many resources, and excel academically and personally, while cultivating a sense of Spartan pride and affinity for UNC Greensboro.
Position Summary:
The Assistant Director will have direct oversight of Your First Year (YFY) program development, marketing, execution, and assessment. This role manages departmental marketing and communications, and provides logistical support for Spartan Orientation Advising and Registration (SOAR), ONL100 & 101, NAV1GATE (the Chancellor’s New Student Convocation), and similar initiatives and other key first-year engagement events.
The Assistant Director supervises two graduate students and several undergraduate students in support of Your First Year and departmental marketing efforts. Additionally, this position oversees the creative content team, offering input and guidance on best practices for marketing and communications, and coordinates volunteer groups.
This role represents the department at university events, such as SOAR and Admissions events, and serves on various campus-wide committees, including University Pro Comms and Rawkin’ Welcome Weeks. The position is also responsible for managing several funds and evaluating programs for student impact, return on investment (ROI), and improvement planning.
The Assistant Director reports to the Associate Director of New Student Transitions within the New Student Transitions and First Year Experience department.
Minimum Qualifications:
- Master’s degree from a four year university or college in the area of higher education administration, college student personnel, student development, or related field: or a relevant undergraduate degree and relevant experience
- At least one year of directly related experience in a university setting, including direct experience with student success or new student programming
- Experience in creating, planning, implementing, and evaluating all program and event sizes and levels of complexity
- Experience managing allocated funds and creating program budget proposals
- Ability to develop and implement presentations and workshops to diverse audiences
- Excellent oral, written, and interpersonal skills
- Ability to work independently and effectively as a member of a team
- Experience supervising undergraduate or graduate students
- Basic knowledge of technologies, including texting and mass email platforms, social media platforms and management systems, Adobe suite, desktop publishing, and virtual program/webinar platforms, such as Zoom
- Be available and willing to work irregular office hours during certain times of the year
Preferred Qualifications:
- 1-2 years post-masters experience in a related field
- Experience in supervision
- Experience with budgets
- Experience working with data to inform decisions and programming
Recruitment Range: Commensurate with education and experience
Org #-Department: New Student Transition and FYE - 44601
Job Open Date: 07/14/2026
For Best Consideration Date: 07/28/2026
Open Until Filled: Yes
FTE: 1.000
Type of Appointment: Permanent
Number of Months per Year: 12
FLSA: Exempt
Key Responsibilities
Percentage Of Time: 25%
Key Responsibility: Program Development and Student Engagement
Essential Tasks:
- Support the development, coordination, and assessment of transition and first-year student success programs and initiatives for new first year and transfer students.
- Lead the development and implementation of Your First Year (YFY) programs and initiatives designed to support student engagement, transition, and success.
- Develop and maintain strategic campus partnerships that enhance transition support, engagement opportunities, and student success for new students.
Percentage Of Time: 35%
Key Responsibility: Marketing, Communications, and Student Outreach
Essential Tasks:
- Lead departmental marketing, communications, and outreach efforts for New Student Transitions and First Year Experience programs and initiatives.
- Develop and implement communication strategies to engage and inform students and families through digital communications, social media, newsletters, print materials, and related outreach efforts.
- Create and manage communication content and projects while ensuring compliance with UNCG branding, ADA/accessibility standards, and university communication guidelines.
- Oversee project management for graphic design, video production, and digital communication initiatives supporting departmental goals and student engagement.
- Assist with the management of departmental communication and engagement systems, including orientation reservation platforms, email marketing systems, social media planning tools, co-curricular transcript tracking systems, and related technologies, ensuring data integrity and effective integration into departmental operations.
- Represent the department on university committees, collaborative groups, and campus-wide communication and marketing initiatives.
Percentage Of Time: 15%
Key Responsibility: Event Management and Coordination
Essential Tasks:
- Assist in the planning and execution of large-scale departmental events and initiatives, including SOAR, ONL100/101, NAV1GATE, and similar programs.
- Coordinate event logistics including staffing, communication, facilitation, resource management, on-site support, and assessment efforts.
Percentage Of Time: 25%
Key Responsibility: Supervision, Administration, and Operational Support
Essential Tasks:
- Hire, train, supervise, and support graduate assistants, undergraduate assistants, student employees, and student leaders.
- Support departmental budget and resource management processes, including tracking expenditures, managing allocated funds, and preparing reports to ensure responsible stewardship of resources.
- Provide administrative and operational support for departmental programs and strategic initiatives, ensuring alignment with departmental and divisional priorities.
- Perform other duties as assigned in support of the mission and goals of New Student Transitions & First Year Experience.
Physical Effort: Hand Movement-Repetitive Motions - O, Hand Movement-Grasping - R, Reading - F, Writing - F, Hearing - C, Talking - F, Standing - F, Sitting - F, Walking - F, Lifting-0-30 lbs. - O
Work Environment: Inside - F, Overtime - O, Driving - Car/Truck - Golf-cart
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