Position Number: 001018 Department: Enrollment Management (Adm) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: Supervise, train, mentor, and evaluate a team of three Academic Credential Evaluators. Oversee the review and evaluation of domestic and/or international academic credentials for undergraduate admission. Assist in maintaining data integrity within the student information system and admissions CRM platforms. Analyze operational processes…
and recommend improvements to increase efficiency, accuracy, and service delivery. Ensure adherence to university, state, federal, and accreditation regulations related to admissions processing and student records. Partner with campus stakeholders, including Enrollment Management, Registrar, Information Technology, Institutional Research, and academic colleges to support admissions operations. Other Information about this role: Standard office environment with extended periods of computer use. Occasional evening or weekend work during peak admissions periods. Hybrid work eligibility may be available based on departmental needs and university policy. Minimum Experience / Education: Bachelor's degree from an accredited institution. Three years of progressively responsible experience in admissions operations, credential evaluation, enrollment management, or a related higher education function. Preferred Education Skills and Experience: Master's degree in Higher Education, Business Administration, Public Administration, or a related field, or 3 years of relevant experience Strong leadership and staff management capabilities. Experience with large public university admissions operations. Familiarity with domestic and international credential evaluation practices. Experience using systems such as Banner, Slate, PeopleSoft, or similar enterprise platforms. Knowledge of FERPA and higher education compliance standards. Demonstrated ability to implement process improvements and operational efficiencies.
