Assistant Director of Recruitment

Posting Number: R0006610

Location: Salem Campus

About Willamette University:

Willamette University, founded in 1842, is a nationally-renowned private university enrolling 2800 students across five colleges. Our historic campus, adjacent to the Oregon State Capitol, hosts a distinguished undergraduate liberal arts college in Salem, Oregon. Our downtown Portland campus is home to the Pacific Northwest College of Art (PNCA). We offer a wide range of professional graduate programs, including Oregon's top-ranked MBA program, the Northwest's oldest law school, as well as MA/MFA programs at PNCA and master's degrees in data science and computer science.

Willamette University provides a high-value and comprehensive benefits package to eligible employees. Our Benefits Summary includes options for health, dental, life insurance, retirement, substantial paid time off, tuition and more. If you need assistance applying for a job or have any questions on recruitment at Willamette, please contact our HR Department, hr@willamette.edu or call us at 503-370-6210.

Position Summary

The Assistant Director of Recruitment is responsible for lead and application generation, as well as inquiry management for the programs at the Atkinson Graduate School of Management. Serving as an admissions recruiter and counselor, this position is responsible for identifying, contacting, and maintaining relationships with prospective students from the point of inquiry through matriculation. In addition, this individual maintains application files and inquiry records, plans on-campus and off-campus programs, and conducts business outreach, which includes participation in networking events, sponsorships, professional association meetings, and conferences. This position works collaboratively with the Dean of Graduate Admissions, and the Office of Enrollment Management to meet enrollment goals. This position is based in Salem, Oregon.

This position is enrollment-driven and student-focused. It involves a regular, cyclical schedule and application deadlines. Its responsibilities are varied and will require a flexible schedule to accommodate required work on some evenings and weekends.

Networking, relationship management, and lead generation are among the core responsibilities of this position. Effective candidates will be required to frequently communicate with students, faculty, staff, alumni, and other external audiences. Strong interpersonal skills, verbal and written communication skills, professionalism, and team-orientation are essential for success. Program planning and management experience will also be utilized. The candidate will be required to operate alone on routine work and assignments. Effective implementation and knowledge of trained procedures will be required. Moreover, the candidate will be responsible for efficient use of time, learning and utilizing specialized software, and University policies and procedures. Ethical behavior and strong professional judgment must be routinely demonstrated.

Essential Duties:

The duties and responsibilities of this position include, but are not limited to the following functions:

Recruitment:

1. Serves as the first point of contact for prospective Atkinson Graduate School of Management students by providing program, application, and admission information through mailings, electronic communications, telephone calls, social media sites, etc.
2. Generates prospective student interest and leads through on-campus and off-campus recruitment activities, including informational presentations, one-on-one meetings, receptions, business forums, employment and career fairs, company site visits, and participation in business associations and organizations.
3. Plans and executes recruitment programs and events.
4. Coordinates and manages prospective student class visits.
5. Assists with managing communication workflow related to recruitment and yield activities.
6. Inputs and maintains CRM records for prospective and current students, employers, and alumni.
7. Monitors application outputs, changes, and trends. Reports lead generation activities on a weekly basis.
8. Demonstrates functional knowledge and understanding of financial aid and scholarship application processes.
9. Exercises exceptional professional judgment and ethical behavior in interactions with prospective students and community members.
10. Protects and properly utilizes University resources and monies.
11. Demonstrates a high level of self-motivation and direction. Proactively addresses and reports issues, problems, and inconsistencies in recruitment and admission processes.
12. Creates and maintains a strong and active professional network.

Application Management:

1. Creates and manages application files. Collects required credentials and application materials from prospective students and catalogs their receipt. Frequently monitors individual student progress and attrition throughout the application process.
2. Manages and routinely updates and maintains records in Slate, Willamette University's system of record.
3. Regularly communicates with prospective students regarding their application status.
4. Works closely with the Dean of Graduate Admission to ensure a high-level of service to prospective students.
5. Strongly demonstrates the ability to work with confidential information. Ensures and safeguards University compliance with Federal laws and statutes pertaining to student records.

Admission:

1. Updates student files and electronic records after admission.
2. Coordinates with University departments-Financial Aid, Health Center, Registrar's Office, Student Accounts, Office of International Education, etc.-to ensure timely receipt of required information and documentation for admitted students.

Interdepartmental:

1. Participates actively as a member of the Atkinson Graduate School of Management team and the Graduate Admissions team. Makes positive contributions to discussions related to recruitment, admission, student enrollment, and departmental budgets.
2. Protects confidential information in interactions with faculty, students, staff, alumni, donors, and any other unauthorized person or group.
3. Helps identify, coordinate and execute communication needs throughout the recruitment and admissions pipeline, with a focus on consistency and effectiveness in messaging.
4. Assists and supports the recruitment activities of any Willamette University graduate program, as assigned.
5. Performs other duties as assigned.

Qualifications:

1. BA, BS, or BBA required; MBA from an AACSB accredited institution preferred.
2. Two or more years of knowledge of, and/or experience with, personal selling, integrated marketing communication strategy, enrollment management, college admissions, and management education working in an admission operations, marketing, public relations or other related fields.
3. Strong computer skills: Microsoft Word, Excel, Windows, and experience with data entry for computerized information systems. Willingness and ability to learn new technologies associated with the job.
4. Ability to accurately input, maintain, collect and monitor database information and hard copy files.
5. Excellent oral/written communication and interpersonal skills. Excellent customer service skills and the ability to interpret and explain policies, procedures, and programs to a broad constituency.
6. Strong organizational, time management, event planning skills. Able to effectively manage multiple projects and tasks in an effective manner consistent with all University policies and procedures.
7. Ability to exercise discretion, maintain confidentiality, make independent, sound decisions and utilize good judgment.
8. Ability to work weekends, evenings and travel overnight for extended periods of time. May include regional, national or international destinations where travel by air, car or other modes of transportation may be necessary.
9. Ability to work independently and work collaboratively as a member of a team, as well as establish and maintain harmonious relations with staff, faculty, students, prospective students, alumni and others in a manner that positively portrays the University and its programs, personnel and philosophy.
10. Must possess a current driver's license valid in the state of Oregon or ability to obtain one within 30 days of hire and a driving record insurable by the University's insurer.
11. Successful clearance of a criminal conviction record check.

Salary: $67,935

You will need to upload the following documents as part of your application materials in the "My Experience" section labeled Resume:

• Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis (optional based on department/ position)
• Current Resume

Applications will be reviewed on a rolling basis as received until the position is filled.

Incomplete applications will not be considered.