Reporting directly to the University Director of Student Accounts, the Assistant Director of Student Accounts, Systems & Reconciliations
facilitates the enrollment and retention of Pace University students. Cross-functional service is provided to prospective, current, and
former students, as well as other University constituents through direct services in the area of Student Accounts Office responsibilities,
and supportive services in the area of financial aid awarding and packaging. Student Accounts Office direct responsibilities include Billing
& Payment, Immunization Compliance, and New York State Financial Aid.
The Assistant Director of Student Accounts, Systems &
Reconciliations works closely with and often receives guidance from the Bursar and Associate Director of Student Accounts. Together they
ensure business continuity of Bursar functions.
Position Qualifications
- Bachelor's degree
required. - Experience using AI tools desired.
- Experience in applying regulations such as FERPA required.
- Ability to
respond to customers quickly, accurately and congenially. - Excellent communication, collaboration and relationship management skills
with the proven ability to work in a matrix environment across functional lines. - Must possess good verbal and written communication
skills and leadership skills. - Proficient in Microsoft Office applications.
- Knowledge of cash management
principles. - Demonstrated skills in administrative control and fiscal responsibility.
- Commitment to achieving results through
knowledge, empathy and commitment to excellent customer satisfaction.
Work Hours
Monday through
Friday, 9:00 a.m.-5:00 p.m.; additional evening and weekend hours are required during peak periods.
