Assistant Director of Student Affairs (5156C) - School of Information
About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.
Departmental Overview
The School of Information (I School) advances knowledge and practice everywhere humans interact with digital technologies. Through interdisciplinary research and teaching we are committed to expanding access to information an to improving its usability, reliability, and credibility while preserving security and privacy. Our faculty conduct research in human-computer interaction (HCI), security and privacy, applied data science, and technology in developing regions.
We currently offer three professional master's degrees and an academic doctoral degree. Our Master of Information Management and Systems (MIMS) program trains students for careers as information professionals and emphasizes project-based learning. Our Master of Information and Data Science (MIDS) program is an online degree designed for working professionals with career goals in the emerging field of data science. Our Master of Information and Cybersecurity (MICS), also offered online, offers a holistic approach to cybersecurity and prepares students for professional careers in cybersecurity. Our Ph.D. program equips scholars to develop solutions and shape policies influencing how people seek, use, and share information.
This position involves a wide range of student services duties and responsibilities for an academic department / school / college or organization. The Assistant Director of Student Affairs provides assistance to the dean / chair, faculty, and students in academic advising, recruitment, admissions, financial aid, visa / immigration matters, the evaluation and awarding of fellowships and block grant funds, student orientation and events, career counseling, and related programs.
Application Review Date
The First Review Date for this job is: July 10, 2026 - Open Until Filled
Responsibilities
Academic Advising:
Applying professional Student Services concepts, provides a full range of student services to all graduate students at the School of Information, with a particular emphasis for the MIMS program.
- Reviews student performance and delivers advice and assistance to students on academic and degree progress, requirements for program completion, and course selection and sequencing.
- Advises faculty and staff on I School, Graduate Division, and University policies, procedures, and requirements for degree/program completion.
- Identifies students with progression problems and recommends interventions. Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.
Program Management:
- In collaboration with the Senior Director of Student Affairs, lead in planning school-wide events such as New Student Orientation, Final Project Showcase, Commencement, and other high-profile events.
- Manages fellowship disbursement and processing across all degree programs, including oversight of application process (for internal fellowships) and student advising as appropriate.
- Provides guidance and mentoring to junior staff on complex policy issues.
Student Government:
- Works closely with student government associations and representatives from the MIMS program (IMSA), providing advice and support to students and representing student perspectives to the I School.
- Supports Senior Director of Student Affairs in planning and executing regular meetings with student government leaders (and other student experience staff members), provides insights and recommendations on student ideas and initiatives as needed.
- Policy Recommendations: Within the School of Information, provides and makes recommendations for the improvement for all degree programs and related areas.
- Assists Senior Director of Student Affairs and Assistant Dean on the formulation of School policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of organization's academic policies and recommends new or changed policies; recommends solutions to organization's problems without precedent.
- Works with Senior Director of Student Affairs, Assistant Dean, and Faculty Directors to develop and implement Degree Assessment plans for the MIMS degree program.
Supervision:
- Supervises part-time student services staff, and work-study students as needed.
Development:
- Develop and participate in staff development, including working on special programs as assigned, attending classes which will enhance expertise in job areas, serve on departmental and campus-wide committees as appropriate, and participate in activities that enhance the campus community and/or larger community to further University service.
Required Qualifications
- Bachelor's degree in related area and / or equivalent experience / training.
- Working knowledge of advising and counseling techniques.
- Expert knowledge of relevant University-specific systems, including, Campus Solutions, CMS, Berkeley Course Evaluations, GLOW, CalAnswers, and the bConnected suite.
- Expert knowledge of relevant software and systems (e.g. Excel) to manage large amounts of data.
- Expert knowledge of University and School principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
- Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
- Skilled ability in problem identification, reasoning, and development of original ideas to solve problems.
- Multicultural competencies; ability to work with diverse populations.
- Familiarity with online degree program administration.
- Experience collaborating with student government representatives
- Familiarity with needs and expectations of professional master's students and academic doctoral students.
- Experience working with students in the field of Computer Science, Data Science, Engineering, or Information Management.
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