Coordinate and execute a comprehensive calendar of online and
in-person programs, events, and initiatives, aligned with
university strategic goals.
Develop and support programming designed for students.
Incorporate best practices in student engagement, using
data-driven insights to assess student needs and interests.
Serve as the university's primary resource regarding student
engagement practices, consulting with academic and administrative
departments to develop collaborative initiatives that strengthen
student success and belonging.
Student Organization Support
- Provide training, advising, and administrative oversight for
student clubs and organizations, ensuring compliance with
university policies and virtual community standards.
- Support student leaders in event planning, budget management,
and organizational management.
- Serve as the institutional administrator for SUNY Empire
Connects, overseeing platform governance, user adoption strategies,
communications standards, training, assessment, and ongoing
enhancement of the university's virtual student community.
- Be a central point of contact for all student clubs and
organizations.
Community Engagement and Inclusion
- Increase engagement with and usage of the virtual student
union, SUNY Empire Connects. Creatively develop ways to enhance
usage of the platform and encourage student groups to engage with
the space.
- Develop programming that reflects the diversity of the student
body and promotes equity, inclusion, and intercultural
awareness.
- Collaborate with affinity groups, diversity offices, and
student government to create virtual spaces where all students feel
represented and supported.
- Partner with external organizations, alumni, and guest speakers
to expand opportunities for networking, mentorship, and community
involvement.
Assessment and Evaluation
- Coordinate the collection, analysis, and reporting of student
engagement data to evaluate program effectiveness, identify trends,
and inform strategic decision-making.
- Develop key performance indicators (KPIs) and annual assessment
plans for student engagement initiatives.
- Prepare reports, dashboards, and analytics to inform
departmental planning and accreditation efforts.
- Use feedback and participation data to continuously improve
program quality and accessibility.
Administrative Leadership
- Supervise interns, student staff, and program volunteers,
including hiring, training, evaluation, and professional
development.
- Stay current with emerging trends in online student affairs,
digital community management, and virtual programming
innovation.
- Assist with the development and administration of departmental
operating budgets and coordinate the monitoring and reconciliation
of student activity funding allocations, contracts, and vendor
agreements in accordance with university purchasing policies.
- Chair or co-chair university committees related to student
engagement and campus life.
- Represent the Office of Student Experience on university
committees and SUNY system working groups.
Job Requirements:
Required Qualifications
- Bachelor's degree from an accredited college or
university.
- A minimum of three years of progressively responsible
professional experience in student services.
- Demonstrated progression of responsibilities, including
experience in program development, event planning, and student
organization advising.
- Strong interpersonal and excellent customer service skills and
the ability to work effectively with students, the public, the
university community, and external stakeholders.
- Evidence of ability to communicate, engage, and develop rapport
with individuals of diverse backgrounds.
- Ability to set priorities, meet deadlines, and handle multiple
tasks.
- Ability to collaborate effectively with faculty, staff, and
administration from multiple departments.
- Excellent interpersonal skills and ability to empathize with
students in need of academic and non-academic support.
Preferred Qualifications
- Master's degree from an accredited college or university in
Student affairs, Higher Education Administration, Counseling, or
related area.
- Experience with adult or non-traditional students.
- Experience working in a geographically distributed
environment.
- Experience providing student services or engagement
opportunities, both virtually and in person.
- Familiarity with student engagement data analytics and digital
assessment tools.
- Bilingual and biliterate in English and Spanish.
Special Information
- This position is located at 4 Park Ave, New York, NY.
- Employees may be eligible for a geographic pay differential
based on their assigned work location, in accordance with
applicable New York State requirements. Any such geographic
differential is paid in addition to the employee's base salary, is
not included in the posted salary range, and does not constitute
part of the employee's basic annual salary.
- Occasional travel to university locations across New York State
may be required to fulfill department, division, and
university-wide commitments.
- May require occasional evening and/or weekend obligations in
accordance with student and university needs.
- Applicants must be currently authorized to work in the United
States on a full-time basis. VISA sponsorship is not available for
this position.
- SUNY Empire provides employees with robust remote and flexible
work options to meet the needs of students, faculty, and staff in a
dispersed work environment.
Additional Information:
Rank/Salary: Senior Staff Assistant, SL3 /
$70,000-$74,000, dependent upon experience and
qualifications.
We are pleased to offer our employees an excellent benefit package
which includes NYS health insurance, free dental and vision,
competitive retirement options, and generous vacation, sick and
holiday accruals; and a strong emphasis on work-life balance. We
also offer professional-development activities for professionals
and support staff.
SUNY Empire is an AA/EEO/ADA employer. The University actively
seeks applications from women, veterans, individuals with a
disability, members of underrepresented groups or anyone that would
enrich the diversity of the University. SUNY Empire is committed to
fostering a diverse community of outstanding faculty, staff, and
students, as well as ensuring equal educational opportunity,
employment, and access to services, programs, and activities,
without regard to an individual's race, color, national origin,
religion, creed, age, disability, sex, gender identity, sexual
orientation, familial status, pregnancy, predisposing genetic
characteristics, military status, domestic violence victim status,
or criminal conviction. Employees, students, applicants, or other
members of the university community (including but not limited to
vendors, visitors, and guests) may not be subjected to harassment
that is prohibited by law or treated adversely or retaliated
against based upon a protected characteristic.
SUNY Empire provides reasonable accommodations for applicants with
disabilities, veterans, or wounded warriors where appropriate. If
you would like to request a reasonable accommodation for any part
of the application and hiring process, please contact the Office of
Human Resources at (518) 587-2100.
In accordance with the Title II Crime Awareness and Security Act, a
copy of our crime statistics is available upon request by calling
(518) 587-2100. It can also be viewed online at our
Safety and Security website.
To apply, visit http://esc.interviewexchange.com/jobofferdetails.jsp?JOBID=204372
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