Job Description
Position Summary
The Assistant Director of Student Financial Services serves as a
primary resource for students across nine MBA and Specialty
Master’s programs. This role is responsible for providing clear,
specialized guidance to a diverse population of graduate business
students, helping them navigate their financing options and loan
eligibility. Working in close partnership with the Director, this
position also serves as one of the School Certifying Officials
(SCO), ensuring the accurate delivery of VA and military education
benefits. As a key member of the Jones Graduate School of Business
Student Financial Services’ team, the Assistant Director helps to
bridge the gap between admissions, student accounts, and federal
compliance to ensure a seamless financial experience for every
student.
Special Instructions to Applicants : All interested
applicants, please attach a cover letter and resume in PDF
format.
Ideal Candidate
The ideal candidate is a student-focused, collaborative
professional. We are especially interested in candidates with
experience in areas such as Financial Aid, Veterans Affairs, the
Registrar’s Office, Academic Services, or other student-facing
administrative functions. Experience in these areas provides a
strong foundation for the work, but we encourage candidates with
transferable experience who are excited to learn and grow in
student financial services to apply.
Schedule : This position may be offered as a hybrid role and
may combine both in-office and remote work to provide flexibility
and support collaboration.
Annual Hiring Range: $55,000 to 60,000 *Exempt (salaried)
positions under FLSA
are not eligible for overtime.
Requirements
- Bachelor’s degree
- In lieu of the education requirement, additional related
experience, above and beyond what is required, on an equivalent
year-for-year basis may be substituted
Two years of related experience (e.g., in Financial Aid,
Veteran’s Affairs, Registrar, Academic Advising, etc.)
Skills
- Proficient in aid packaging and the application of complex
federal and institutional policies.
- Strong quantitative skills with a focus on accuracy, speed, and
meticulous financial reconciliation.
- Skilled in one-on-one student advising on debt management and
budgeting with high tact and discretion.
- Skilled in navigating enterprise-level systems, with a natural
aptitude for learning specialized federal and veteran-focused
platforms.
- Excellent verbal and written communication skills, with a
demonstrated ability to work effectively with diverse internal and
external stakeholders.
- Must be detail-oriented with organizational and problem-solving
skills and be able to manage deadline-oriented projects.
- Knowledge of multiple financial aid systems, document
management systems, Windows-based environment, and office
applications
Essential Functions
- Deliver high-touch, consultative support to a diverse portfolio
of graduate business students, providing expert interpretation of
complex federal, institutional, and VA Educational Benefit
policies.
- Serve as a strategic student financial services advisor to
prospective and enrolled students, providing high-touch, one-on-one
counseling to navigate complex funding landscapes, scholarship
opportunities, and compliance requirements for a seamless
enrollment to student experience.
- Act as one of the School Certifying Official’s (SCO) for the
graduate business school’s military-affiliated business students,
accurately reporting enrollment data, applying and reconciling
payments for seamless delivery of veteran benefits.
- Analyzes applications and completes need analysis for a high
volume of financial aid applications.
- Monitor data integrity by reviewing reports between systems to
identify and resolve conflicting data or system discrepancies.
- Processes aid for effective allocation of federal, state,
veteran benefits, and institutional resources in financial aid
packages by verifying and completing needs analysis for graduate
business students.
- Works directly with students to facilitate solutions and
resolve complex issues regarding their financial aid options,
verification, satisfactory progress, or other financial aid
concerns.
- Liaise cross-functionally with the Registrar, Bursar, and
Admissions offices to streamline the student financial lifecycle
and ensure the timely certification and processing of all funding
sources.
- Designs and presents comprehensive financial literacy and aid
briefings during recruitment events and student orientations.
- Performs all other duties as assigned
Preferences
- Familiarity with federal financial aid, student financial
services, educational benefits, or related policies and
processes
- Experience providing one-on-one guidance to students or
customers regarding complex processes, policies, or financial
matters
- Experience working with accounting, financial, or student
information systems
Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits
Rice Mission and Values: Mission and Values | Rice
University
Rice University is committed to ensuring Equal Employment
Opportunity and welcoming the fullness of diversity into our
candidate pools. Rice considers qualified applicants for employment
without regard to race, color, religion, age, sex, sexual
orientation, gender identity, national or ethnic origin, genetic
information, disability, or protected veteran status. Rice also
provides reasonable accommodations to qualified persons with
disabilities. If an applicant requires a reasonable accommodation
for any part of the application or hiring process, please get in
touch with Rice University’s Human Resources Office via email at
facstaffada@rice.edu for
support.
If you have any additional questions, please email us at
jobs@rice.edu . Thank you for your
interest in employment with Rice University.