Assistant Director of Ticketing

The Assistant Director of Ticketing is responsible for the operational implementation of ticket sales strategies, including event builds, seat mapping, pricing execution, inventory management, and access control for assigned ticketed events. The role will also be a key participant in developing our ticket sales strategies. This role will work as part of the ticket operations team, in concert with the sales and marketing teams, to ensure excellent customer service and maximize revenue by aligning systems and processes with organizational goals.

As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/.

Minimum Required Qualifications:

• Bachelor's or equivalent education/experience and One year of Paciolan experience or similar ticket software experience.
• Experience working in a team environment, high volume, high stress business setting.
• Excellent customer service skills essential.
• Computer skills and knowledge of Microsoft Office applications necessary.
• Ability to multitask, solve problems effectively when meeting customer needs and handle high volume phone activity.