along with associated copyright guidance as well as oversight of user services functions at key library locations: CML, Music, Art, & McBay. Additionally, this position will assist with overall departmental goal setting and execution, communication, and provide back-up support on various systems and applications associated with the management of library materials.
Working with the Director of User Services, sets the service standard for the department, creatively enhancing the user experience—establishing the framework, and providing the support and culture that allow staff to offer consistently excellent customer service; be responsive to user needs by revising and developing new services and policies; and performing ongoing assessment of programs, services, and service points, regularly seeking input from the user community and staff.
This position will contribute to unit services and projects and is expected to work collaboratively with colleagues across all library divisions in service of the library’s mission.
The Assistant Director of User Services supports the Director in the leadership, vision, and administration of borrowing & delivery services, course reserves, stacks maintenance, and information support at the Main & McBay Libraries. This role also involves direct supervision and support of staff at branch library locations, ensuring the smooth operation of service points and day-to-day activities. The Assistant Director will act as a backup for configuring systems such as Alma and will lead the course reserve functions.
UGA librarians are non-tenured faculty members. UGA offers an attractive benefits program including a choice of health and retirement plans, dental plan, vision plan, tuition remission, paid relocation, 21 days annual leave, 12 days sick leave, and 13 paid holidays
Special Instructions to Applicants
Applicants should attach a 1-2 page letter of interest, a complete CV, and the names, titles, and contact information of three professional references. The University of Georgia Libraries wish to emphasize that preferred qualifications are not required and we are committed to helping our future colleagues develop preferred knowledge, skills and abilities. Applicants are encouraged to communicate the ways in which their work meets required or preferred qualifications in ways that may not be obvious. Candidates are encouraged to submit their materials by August 24, 2026 however, the position will remain open until filled.
