Assistant Director, Student Finances

Position Purpose

The Assistant Director of Student Finances works in collaboration with the Thayer Finance Office team and Central Finance departments to provide consistently outstanding customer service to the Thayer community with an emphasis on timeliness, accuracy, professionalism and continuous improvement. Reporting to the Director, the Assistant Director focuses on the management of student financial accounts and student employment, among other responsibilities.

Required Qualifications - Education and Yrs Exp

Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• 5-8 years of relevant experience.
• Advanced problem solving, resolution and analytical skills and the ability to prioritize and manage time.
• Extremely detail oriented.
• Intermediate to advanced Excel skills.
• Ability to effectively communicate to all customers and staff with strong customer service and listening skills.
• Strong oral and written communication skills.
• Team oriented.
• Self-directed and demonstrated ability to take initiative.
• Ability to multi-task and adhere to strict deadlines/timelines.

Preferred Qualifications

Experience working with student accounts and/or student employment.