Additional Department Summary: Provides exceptional customer service to assigned TIDE PRIDE members. Cultivates and stewards current TIDE PRIDE members to increase their annual giving, increasing revenue and pipeline to major gifts. Builds and maintains relationships with assigned TIDE PRIDE members through face-to-face meetings, game day visits, phone calls, and email. Meets productivity, revenue, and retention goals as established by supervisor.
Required Minimum Qualifications: Bachelor's degree and two (2) years of athletic ticketing, fundraising, sales, marketing, and/or or public relations experience; OR master's degree and some athletic ticketing, fundraising, sales, marketing, and/or or public relations experience.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Skills and Knowledge: Effective written and verbal communication skills. Ability to engage effectively with donors, ticket holders, and the general public. Strong interpersonal and public relations skills. Proficiency with Microsoft Office suite (Word, Excel, Outlook). Ability to work extended hours as needed, including evenings, weekends, and holidays.
Preferred Qualifications: Experience with ticketing systems (Paciolan preferred) and CRMs (Salesforce preferred).
