Assistant Director, Tuck Dining Services

Assistant Director, Tuck Dining Services

Company: Dartmouth College

Category: Food Services

Type: Full-Time

Posting date 05/06/2026

Open Until Filled Yes

Position Number 1129592

Hiring Range Minimum $65,000

Hiring Range Maximum $85,000

Union Type Not a Union Position

SEIU Level Not an SEIU Position

FLSA Status Exempt

Employment Category Regular Full Time

Scheduled Months per Year 12

Scheduled Hours per Week 40

Schedule
This position requires schedule flexibility, including early mornings, and occasional Saturdays, based on operational needs.

Location of Position Hanover, NH

Remote Work Eligibility? Onsite only

Is this a term position? No

Is this a grant funded position? No

Position Purpose
Provides daily leadership and operational excellence for Tuck dining operations. This role plays a critical part in ensuring safe, efficient, and welcoming dining experiences for the Tuck community.

Required Qualifications - Education and Yrs Exp Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Bachelor's degree and 5 or more years of food service or hospitality management experience, or an equivalent combination of education and experience.
• Experience working in institutional food service or retail food operations.
• Strong organizational, leadership, and problem-solving skills.
• Experience supervising others and managing workflow.
• Working knowledge of food safety and sanitation standards (HACCP).
• Computer skills and ability to learn and apply new technologies, including AI.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal and communication skills with the ability to supervise with a collaborative leadership style.
• Commitment to service excellence, safety, and operational accountability with the ability to lead a respectful, inclusive, and service-oriented workplace culture.
• Excellent interpersonal and communication skills
• ServSafe certification required within 3 months of hire
• Must be able to work autonomously with sound judgment and self-motivation

Preferred Qualifications

• Experience supervising staff in a unionized environment.

Department Contact for Recruitment Inquiries Lorin Parker, Executive Director, Tuck Talent Management

Department Contact Phone Number 6-2904

Department Contact for Cover Letter and Title Lorin Parker, Executive Director of Talent Management

Quick Link https://searchjobs.dartmouth.edu/postings/85585

Description

Dining Operations

• Lead daily operations to ensure the dining facility opens on time and is fully prepared for service. Assign staff as needed based on the daily changes and nuances of operations.
• Proactively identify and address potential operation challenges before they impact service.
• Consistently provide and promote a culture of excellent customer service to the Tuck community.
• Utilize current marketing technologies to promote daily offerings and enhance customer experience.
• Menu management and forecasting, utilizing food production software and point of sale data to ensure accurate preparation, minimize waste, and meet daily demand.
• Oversee inventory management and product rotation for the dining hall, including collaboration with the receiver.
• Manage purchasing and inventory oversight for a 24/7 cashier-less convenience store as well as the dining hall.
• Provide operational support and coverage for catering services during peak periods or in the absence of the Catering Manager.
• Oversee the management of the operation during the absence of the Director.

Percentage Of Time 60%

Staff Development

• Serve as first-line supervisor for approximately 20 employees, providing day-to-day oversight, coaching, and accountability.
• Ensure all staff are trained on ServeSafe, AllerTrain, and other required trainings, along with additional job-related continuing education.
• Provide coaching and feedback to employees; administer progressive discipline and corrective action as needed in a unionized environment in accordance with collective bargaining agreements, departmental policies, and institutional procedures, in partnership with leadership and Human Resources.

Percentage Of Time 30%

Food Safety

• Ensure compliance with food safety, sanitation, and HACCP standards, including maintaining required documentation (temperature logs, refrigeration logs, hot and cold holding logs, receiving logs, and dish room sanitation logs).
• Maintain Safety Data Sheets (SDS) and ensure safety documentation is current, accurate, and accessible.
• Complete all necessary accident reports promptly and accurately. Collaborate with Dartmouth safety team to ensure proper investigation and follow-up on incidents.

Percentage Of Time 10%

Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

Performs other duties as assigned.

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