Assistant Director, University Receivables

JOB DESCRIPTION SUMMARY

The Assistant Director, University Receivables, provides strategic and operational leadership for university (and, as needed, Direct Support Organizations) receivables and collections. This role provides direct oversight of student financial operations, including tuition and fee assessment, billing, accounts receivable, collections, and student account systems.

Responsibilities

Student Business Services Operations (70%)

• Provides leadership and oversight of student billing, other receivables, collections, refunds, and payment plans.
• Ensure accurate assessment of tuition, fees, financial aid, and auxiliary charges.
• Maintain compliance with Florida Statutes, SUS Regulations, and University Policies.
• Supervise professional staff and support staff.

Financial Oversight & Cash Management (20%)

• Oversee daily cash management, reconciliations, and internal controls.
• Ensure timely and accurate reporting, including 1098-T processing and year-end close activities.

Customer Service & Campus Collaboration (10%)

• Ensure high-quality service to students, families, and campus partners.
• Serve as a liaison to Financial Aid, Registrar, Auxiliaries, and other departments.

Minimum Qualifications

• Bachelor’s degree in accounting, Finance, Business Administration, or related field
• Two (2) years of experience in accounts receivable and customer service
• Two (2) years’ Supervisory experience

Preferred Qualifications

• Experience in student financial services
• Experience within the State University System of Florida or the State College System of Florida
• Experience with student financial systems (Banner, Transact, Workday, or similar)