Job Details

GENERAL STATEMENT OF RESPONSIBILITIES: Provide confidential, service-oriented assistance to students, staff, and the general public; perform automated and manual data entry related to computerized student accounts; perform research and analysis related to student accounts; assure the smooth and efficient operation of Cashiering, Bookstore, and Student Accounts Receivable districtwide.

ESSENTIAL FUNCTIONS:

Standard Expectations:
1. Answer Business Office calls and emails; if unable to resolve issues, route them to the appropriate person or department.
2. Process payments (cash, check, money order, credit or debit card) for tuition, books, and other charges.
3. Receive daily submission of student registration forms from campus/centers for billing accuracy and completeness.
4. Reconcile receipts and deposits daily and maintain Business Office deposit files.
5. Liaison with third-party vendors for processing student payments.
6. Assist Bookstore with student book purchases and bookstore issues.
7. Process vouchers for students purchasing classroom reference tools with financial aid.
8. Prepare monthly analysis of students utilizing installment payment options and their impacts on accounts receivable and students on financial hold.
9. Maintain records for students using install payments for textbook purchases and process any credit due to students.
10. Maintain NPC Online Bookstore Scholarship from a third-party vendor.
11. Prepare a list of students to drop from classes for non-payment; requires research and communication with other departments.
12. Assist with account receivable reconciliations, invoicing, and collections.
13. Assist with weekly processing of student refunds and serve as backup for refund processing.
14. Assist in preparing and issuing annual 1098-T forms.
15. Perform filing, copying, and distribution of financial information.
16. Assist with annual audit functions; prepares statements and schedules and reconciliations of accounts.
17. Assist in the development and maintenance of accounting and cashiering guidelines for the Business Office.
18. Maintain a positive, collaborative relationship with all internal and external clients.
19. Perform other duties as assigned.

Minimum Qualifications
• Associate’s degree
• Two years of general office or accounting experience.
• Demonstrate knowledge of desktop software applications including MS Excel and MS Word.
• Strong organization, customer service, and telephone etiquette skills.
• Strong verbal and written communication skills.
• Valid driver’s license.

PREFERRED QUALIFICATIONS:
• One-year experience in a higher education environment.
• Knowledge of student billing and payment options and account receivable procedures.
• Knowledge of 1098-T reporting requirements.
• Ability to perform mathematical computations to analyze and reconcile accounts.

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