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Job Description Summary: At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of…
collaboration and excellence. At GTCC , you'll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive. The Information Assistant provides general college information and performs a variety of technical services related to admissions, records, financial aid and registration for students, faculty, staff and the general public, who contact the College Information Center. The Information Assistant serves as an intricate part of the college's front door team and provides superior customer service; this position supports the College's goals and objectives related to enrollment and retention. Education Required: High school diploma or GED equivalency Education Preferred: Associate degree in office technology or a related field from an institutionally accredited college/university Experience Required: One year clerical experience. Experience with data entry/processing Experience in a customer service environment Experience Preferred: Greater than one year of clerical experience Experience working in an educational customer service environment Experience with an integrated student information system, e.g., Ellucian Datatel, Banner or Jenzabar Proficiency/Fluency in Spanish
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