Assistant Manager

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.

We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.

The role

Step into the heart of our kitchen and support the Chef Manager, you will need to be able to lead a dynamic team with energy, clarity, and hands-on support. As an assistant manager, you’ll set the standard by example motivating your team, refining performance, and creating an environment where everyone thrives.

From cooking alongside your team to managing budgets, solving day-to-day challenges, and ensuring smooth, safe operations, you’ll keep the kitchen running like clockwork. All while driving memorable dining experiences and upholding brand excellence.

Key Responsibilities

• Lead & Inspire: Motivate your team to hit targets and deliver standout service
• Own the Guest Experience: Elevate satisfaction and create a welcoming experience.
• Drive Performance: Give feedback, coach regularly, and lead performance reviews.
• Ensure Safety & Compliance: Stay on top of regulations and brand standards.
• Solve & Support: Tackle issues swiftly to keep things running smoothly.
• Grow Your Team: Champion training, mentoring, and career development.

Requirements

• Proven experience leading large kitchen teams in roles such as Kitchen Manager, or as an experienced Sous Chef.
• Level 3 Food Hygiene Qualification desirable.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Some experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

How to apply

To apply please submit a CV and a cover letter outlining how you meet the requirements of the role. You should include specific detail about how you meet the essential criteria stated in the person specification, including core competencies.

The University of Surrey reserves the right to extend/ close this vacancy early based on Volume and Calibre of applications.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.