Job Description

Community Holdings is seeking an Assistant Manager to join our team and provide support for our Permanent Supportive Housing program. The Assistant Manager will work under the supervision of the Program Manager to ensure the smooth operation of the program and to provide assistance to residents with various needs. This is a full-time position with benefits.

Key Duties and Responsibilities

Conduct all business in accordance with Community Holdings, LLC policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartments

Implement Blended Management systems by collaborating with and maintaining ongoing communications with the Service Coordinator and Service Providers onsite

Provide written reports documenting meetings/communications with services to include but are not limited to site activities, systems in place to encourage tenant lease compliance and foster resident responsibility

Implement scheduled meetings with the Service Contractors regarding tenant lease compliance, work request and inspections, and compliance with their service plan

Manage additional site staff including janitor, community builder, etc

Host and coordinate tenant meetings and activities to foster an environment of community; attend community meetings and trainings to assist in creating a healthy community for TwelveThirteen tenants

Under supervision of the Regional Supervisor or Director, the Assistant Property Manager will draft annual budgets for each upcoming calendar year and be responsible for staying within the established budget guidelines throughout the year

Review Age Receivables and work with tenants and services to reduce them

Ensure the tenant ledgers are updated and all adjustments are submitted monthly

Ensure property remains fully occupied and that vacancies are filled in a timely manner, including engaging rental assistance administrators and referral sources required for unit mix compliance

Work with the Compliance Manager to ensure tenant files remain in compliance with governing documents

Ensure annual recerts are conducted timely

Prepare for annual inspections and coordinate with maintenance/services to ensure units pass inspections with oversight and funding agencies

Coordinate with maintenance and make-ready all units after move-out, and monitor all onsite maintenance activities

Ensure that all rents are collected when due and posted in a timely manner

Make sure that all bank deposits are made immediately and are reported in Skyline on a daily basis

Ensure delinquency notices are administered monthly and upon the expiration date on the notice, the delinquent tenants are submitted to the Attorney for eviction

Report all liability and property incidents to the Corporate Office immediately

Ensure that all workers compensation claims are reported and proper paperwork is completed

Performs any additional duties as assigned by the Regional Supervisor and Director

Minimum Qualification - Required Skills and Abilities

Bachelor's degree in social work, psychology, or related field preferred. At least 2 years of experience working in a supportive or affordable housing or similar program. Strong communication and interpersonal skills. Ability to work effectively in a team environment and with individuals from diverse backgrounds. Knowledge of local resources and services for individuals experiencing homelessness and other related issues. Ability to handle confidential information in a professional manner. 

Code of Conduct 

A person in this position will be required to follow a specific code of conduct to protect themselves and the company. The person in this position will need a great deal of sound judgment and must be able to manage multiple personal roles within the building.

Notes 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.