Location: Callaghan NSW 2308, Australia
Work Type: Full time
Positions: 1 Position
Published At: 8 days ago
Job no: HRC0021045
Category: Professional, HEW 7
- Manage and lead international admissions operations in a dynamic, fast-paced environment
Be challenged and imagine with us
As Assistant Manager, International Admissions you will step into a role that sits at the centre of the University’s international student journey.
You will guide a dedicated team, shape efficient and student-centred admission processes, and contribute to initiatives that strengthen global engagement.
This is a great opportunity for someone who enjoys operational leadership, complex assessment work, and being part of a team that is evolving and adopting new tools and ways of working.
In this role you will:
- Provide daily leadership and operational direction to International Admissions Advisors, ensuring timely and accurate processing across a high-volume workload.
- Assess complex or escalated international applications and monitor team performance to identify bottlenecks and address issues promptly.
- Work collaboratively with Colleges, recruitment, marketing, business development, and compliance teams to maintain accurate program information, manage application quotas, and support peak intake periods.
- Contribute to projects and improvement initiatives, including strengthening offshore collaboration and helping embed new technologies and assessment tools in the admissions workflow.
This continuing position is full time and will be located at the Callaghan Campus (Awabakal land).
How will you inspire us?
You will have:
- Demonstrated experience in international admissions within a university setting, including strong understanding of qualification frameworks, academic policies, and relevant compliance standards.
- Effective leadership skills, with the ability to coach staff, manage competing priorities, maintain accuracy under pressure, and support team development.
- Strong communication and stakeholder engagement capabilities and a commitment to delivering reliable, student-focused service in a dynamic environment.
What we offer
The remuneration for this position is Higher Education Worker Level 7 + 17% superannuation and is commensurate with skills and experience.
In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.
These include:
- 17% super and salary packaging.
- Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
- Discounts on private health insurance, gym memberships, software, travel and more.
- A range of support and wellbeing programs.
For more information on benefits and conditions, please follow this link.
About our University
The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.
Your next steps
Important information before you apply:
- If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
- Applications for this position will only be accepted from those with Australian residency or a valid work permit.
Your application:
Your application must include:
- Your resume.
- A cover letter outlining your motivation to apply for this opportunity.
- A statement addressing the Essential Criteria listed below (these may differ slightly from the Position Description, please only respond to the below in your application).
- A degree with subsequent relevant experience in student admissions, international education, or a related field; or an equivalent combination of relevant experience (at least 2 years) and education / training.
- Demonstrated experience interpreting and assessing international qualifications, applying admissions or academic policies within a higher education setting, strong knowledge of international education systems, English Language proficiency requirements, credit transfer/RPL principles, and international scholarship processes.
- Proven ability to lead or coordinate a team, including the capacity to provide coaching, monitor workloads, manage competing priorities and multiple tasks, and support staff
- High-level interpersonal and communication skills, including the ability to build positive relationships with internal and external stakeholders to deliver student-centred service, and the ability to work independently and collaboratively in a dynamic environment.
- Demonstrated experience using enterprise systems (e.g. CRM, admissions portals, student information systems) and confidence in working with data.
- Demonstrated knowledge of workplace obligations to, and experience in leading and cultivating workplace practices and behaviours that promote, support and maintain a safe, healthy, equitable, diverse and respectful workplace; including responding appropriately to adverse accidents, incidents, behaviours, issues, reports and the like.
Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.
We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.
We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.
Our assessment process
Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:
- Interview (an ‘in person’ interview will be conducted as part of the process)
- Referee checks
- Pre-employment checks as appropriate to the role
Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.
As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.
The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.
Our adherence to the Code is about more than compliance – it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.
Contact Us
For specific position enquiries, please contact Kate Zhou, Senior Manager International Admissions and Compliance via email at kate.zhou@newcastle.edu.au
Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.
Closing date: Sunday 8 March 2026 at 11.59pm AEDT
We are excited to be Looking Ahead with you
We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.
The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.
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Published on 17 Feb 2026, 1:58 AM