Job Details

Classification Title
Operations Manager I

Classification Code
AH75

Pay Grade
GEN08

Internal Title
Assistant Operations Manager

Department
Ticketing and Patron Services

Position Type
PCLS - Slotted Classified

Full or Part Time
Full-Time

Basis
12 mo.

Hours per week
37.5 hours per week

Normal Work Schedule
M-Th 8:00am-5:00pm/F 8:00am-12:30pm

Coastal Carolina University is currently accepting applications for the following full-time position: Assistant Operations Manager in Ticketing and Patron Services.

Assists the Associate Director of Ticketing & Patron Services in directing the day-to-day fiscal and administrative operations of the University Box Office.

How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/122032. Applicants must submit a resume, and contact information for two (2) professional references. Review of applications will begin immediately and continue until position is filled.

Required Qualifications: High school diploma or equivalent (GED) and related job experience.

Preferred Qualifications: Experience with public venues and ticketing system operations. Previous bookkeeping, sales, and office management experience.

Duties include, but are not limited to:

• Supervise the day-to-day fiscal and administrative operations of the University Box Office. In the absence of the Associate Director of Ticketing & Patron Services, manages all operations and functions of the University Box Office. Manage general, personnel, and fiscal records for the University Box Office.
• Perform all ticket system functions; create single and series ticketed events; process ticket orders; perform daily reconciliation of cash drawers and credit card system; process fiscal disbursements and charge back transactions; ensure fiscal operations are in compliance with Federal, State and University laws, regulations, policies and procedures. Ensure box office credit card transactions are PCI Compliant.
• Perform all duties as Purchasing Card liaison for Scheduling and Event Services.
• Prepare correspondence and act as communication link between external and internal constituencies and University support services for Ticketing & Patron Services. Develop, implement, and analyze strategies for Front-of-House event management in conjunction with other University event production departments and outside clients. Maintain Ticketing & Patron Services social media pages.

Operations Manager I (AH75/61122323/ FTE -S01159P), full-time position with benefits. SC State Pay Grade: GEN08. Salary range: $45,300.00-$61,100.00. Normal work hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 12:30 p.m. Must be flexible to meet the special scheduling needs of the university.