University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer…
Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Assistant Program Manager - Wharton Executive Education
Job Profile Title
Coordinator, Program
Job Description Summary
Wharton School Overview
Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a dynamic community of staff, bringing a wide range of skills, experiences, and perspectives. To learn more, visit www.wharton.upenn.edu.
The Assistant Program Manager (Assistant PM) is responsible for the successful organization of program materials including the creation of websites and e-notebooks for assigned open enrollment and custom Wharton Executive Education programs held at the Steinberg Conference Center. The Assistant PM will also provide support for open enrollment and custom virtual programs. The Assistant PM will respond to questions in advance of programs, welcome learners at registration, and provide ongoing support to enhance the experience of learners throughout the program. The Assistant PM will create group surveys, manage simulation preparation, arrange transportation, and will create accurate learner badges, tents, and certificates.
The Assistant Program Manager will work in accordance with standard operating procedures to ensure a seamless, high-quality experience for learners. Assistant PM will work with the highest level of professionalism and will sometimes be required to work early mornings, late evenings, and some weekends to support assigned onsite and virtual programs.
Job Description
Job Responsibilities
- Collaborate with program managers and program directors to organize program materials, create program websites, and provide support for onsite and virtual executive education programs, as assigned.
- Respond to learner requests in advance of program and throughout program week. Ongoing communication with program team to ensure accurate and timely learner communications.
- Input critical program details into various Exec Ed systems – Ben Buys, Enlight, Wharton Direct, Canvas, and other platforms as required to ensure seamless program experience.
- Create notebooks and e-notebooks, group surveys, and POs for program giveaways. Arrange transportation for offsite groups and special events.
- Review classroom setups to ensure all required standard and special-order items are in place to support the program. Review break-out rooms and case studies to ensure they are set up for learners. Create group lists for break-out activities.
- Other duties and responsibilities as assigned.
Qualifications
Bachelor's degree preferred with a minimum of 2-3 years' experience or an equivalent combination of experience and education; experience preferably coordinating training programs or special events in a corporate or university environment.
- Ability to work autonomously and in a team-based environment.
- Experience with public speaking a plus.
- Proficiency with Outlook, PowerPoint, Excel, Zoom, Teams and ability to easily adapt to new systems.
- Effective project management skills for management of ongoing multiple priorities.
- Ability to maintain composure, effectiveness, and a pleasant demeanor under pressure.
- Effective oral and written communications skills, to listen actively and explain information clearly.
- Ability to work weekends, early mornings and evenings as needed and to serve as essential staff in emergencies.
Job Location - City, State Philadelphia, Pennsylvania
Department / School Wharton School
Pay Range $24.21 - $27.12 Hourly Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.
Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
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