Assistant Registrar for Student Systems and Analytics

collaboratively across academic and administrative areas, the Assistant Registrar advances institutional effectiveness through the strategic use of technology and analytics across the student lifecycle. This position serves as a functional expert and campus partner supporting enrollment management, student success initiatives, and regulatory compliance. Hours : This position operates on a modified weekly schedule designed to support extended student service hours. Regular scheduled hours are Tuesday through Wednesday and Friday, 8:00 a.m. to 4:30 p.m., with extended service hours on Mondays and Thursdays from 10:00 a.m. to 6:30 p.m. Coverage of late service hours is shared between the Assistant Registrars, with each position assigned one evening schedule per week. All Registrar department team members are required to work the Commencement ceremonies each year. Any Education, experience, and training that demonstrates proficiency and the ability to perform the essential duties will be evaluated for equivalency to the education, competencies, and experience qualifications listed below. Bachelor's degree from a regionally accredited institution Minimum of five (5) years of progressively responsible experience in registration, academic records, student systems administration, information technology systems operations or related higher education experience Demonstrated experience managing enterprise systems, operational workflows, and data processes Thorough and applied knowledge of FERPA and federal and state regulatory reporting requirements Ability to analyze operational data and translate findings into process improvements Strong written and verbal communication skills Ability to collaborate effectively across academic and administrative departments Ability to manage competing priorities in a deadline-driven regulatory environment Ability to maintain confidentiality and handle sensitive information Position-Specific Core Competencies: Analytical Thinking - 1- Demonstrated ability to use complex analytic judgment and ingenuity to plan and perform difficult work where only general methods may be available. 2- Demonstrated ability to create new processes and procedures where existing methods do not exist, mainly focused on analyzing new external mandates and internal priorities to develop accurate and efficient responses. 3- Strong desire to work with highly complicated technical projects and problems that require exceptional judgment, considerable ingenuity, and initiative in dealing with factors not easily evaluated. Functional/Technical Expertise - Uses knowledge that is acquired through formal training or extensive on-the- job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Process Improvement - Identifies ways to improve processes and maximize use of company resources. Communication - Ability to carry out verbal and written directions and to effectively communicate to HFC stakeholders. Understanding and adherence to HFC policies and procedures. Collaboration - Creates a positive, team-oriented environment by working with colleagues (internal and external) and promoting a culture of collaboration and shared purpose. Demonstrates strong communication and interpersonal skills to work with diverse groups, helping to ensure clear, respectful, and effective interactions across the college community. Accountability - Holds self and others accountable for measurable, high-quality, timely, and cost- effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. The most successful candidate will have a career that might include the following: Experience administering student information systems in a college or university environment Experience supporting degree audit, curriculum management, and/or academic scheduling processes Experience developing training materials and procedural documentation Experience supporting operational or compliance reporting Experience participating in cross-departmental implementation projects Additional Unique Competencies All positions at Henry Ford College are also expected to demonstrate the following HFC Core Competencies: Public Service Motivation - Shows a commitment to serve the public. Ensures that actions meet public needs; aligns organizational objectives and practices with public interests. Respect - Demonstrates collaboration and teamwork; values diversity and inclusiveness; practices transparency; shows compassion and empathy; and remains engaged and committed to shared goals. Passion - Displays enthusiasm for teaching and learning; seeks diverse perspectives and ideas; creates a student-centered environment; and pursues excellence in all that we do. Ingenuity - Is agile, flexible, and responsive; pursues discovery and innovation; uses data and evidence to guide decisions; and continuously reimagines the future. Integrity - Upholds high ethical standards; maintains trust; and recognizes the impact of one's actions on the institution and community. Administer, maintain, and support student information systems and related technologies within a college or university environment to ensure operational effectiveness, data integrity, and student success. Support and enhance degree audit, curriculum management, academic scheduling, and related student systems processes to promote efficient academic operations and compliance. Develop, maintain, and deliver training materials, user guides, procedural documentation, and technical resources for internal stakeholders and end users. Support operational, analytical, compliance, accreditation, state, and federal reporting requirements through accurate data management and systems utilization. Collaborate with cross-functional departments and stakeholders in the planning, implementation, testing, enhancement, and support of student systems projects, process improvements, and technology initiatives. Provide subject matter expertise and training to faculty and staff on registration policies, procedures, and system use Monitors data integrity and implements process improvements to enhance service efficiency and accuracy Coordinates transcript services and vendor partnerships to improve service delivery Participates in development and documentation of registration policies and operational procedures Supports assessment and continuous improvement initiatives within the Registrar's Office Provides functional guidance and training to assigned staff Performs other related duties as assigned